As below I also ordered a bike and a helmet for my daughters birthday at the start of April. Bike arrived damaged and helmet was nowhere to be seen! I contacted them and they advised that they will send out another helmet; this still did not arrive. I have since contacted them again several times and finally got a £10 refund for the bike but still no helmet so my daughter can’t even ride it anyway. They take forever to respond to your emails and are very unhelpful. I am now purchasing a helmet elsewhere! DO NOT buy from here!
5 years ago
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