Terrible company, please do read all the google reviews as they are appalling and recent reviews. They sent me a kayak with half of it missing. I emailed and attempted to call several times with no response. I have now just waited 55 minutes on their live chat to be told just as I am number 1 in the queue that 'No agents are available so leave an email'! Their products are terrible and their customer service outrageous. They should not be allowed to continue trading. They continue to take money from people knowing they dont either have the stock or they have stock that you simply cannot use as in such disrepair or half of it.