In the past I always ordered Dermalogica from another online company. There were benefits from using them (cash reward points and free samples), but the order process was very slow. My last experience with this company convinced me to NEVER use them again. FORGET cash rewards (which you can only use with the same rubbish company and free samples that you'll never use!!). My last order with this company took WEEKS to arrive, despite having my money from the point of order. Lemon Skin Care kept me up to date with my order and delivered within a few days. I would definitely recommend them and order from them again.