Ann
Purchased a Pilot 10x12 metal storage building on Memorial Day. 1st building was delivered 7/30/21 & had so many issues that the regional rep had the entire building replaced. Before the 2nd building was to be delivered Leonard’s requested I come & approve of the 2nd building. If they can’t trust their quality control - it certainly isn’t the job of the consumer to do so. 2nd building delivered after Holly went out & assured me there was nothing wrong with building #2 9/3 #2 is here for delivery. Before the driver did anything I looked at the building & called Holly. No disrespect intended, but Holly isn’t a good judge of a new building. I was instructed to take the 2nd building as Leonard’s would fix or replace everything. I sent pictures to the corporate office. Repair man arrives on 9/26 with basically NO knowledge of what is needed. 8 hours later, with NO matching screws, not the correct touch up paint, scratched NEW materials- I felt bad for the guy. Their was little or NO communication between the corporate office to their repair guy. Now I’m waiting for more materials & the repair man again. 1/2 the roof needs to be taken off !! ALL issues are due stupid mistakes / made by workers who don’t care about the finished product. Best person so far - Repair man Absolutely absurd the errors made & the overall lack of quality control. I would not recommend!
3 months ago
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Leonard Buildings & Truck Accessories has a 4.32 average rating from 902 reviews

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