These trailers are built to fail. They use T clamps for all their electrical connections which are not waterproof and will allow moisture inside and corrode the wires after time. One already popped off mine I’ve had it a week. No point in taking it back for them to put the same junk on it. They mount the spare tire right in front of your swivel Jack so you can’t spin it 360 degrees. Hits the tire at 180 the. You gotta flip it and do another half turn. Takes 20 mins to raise or lower the thing. They mount the lights right in front of the gate handles blocking their view. They let my gate slam inwards putting two holes in my outside floor boards. Two other boards are bowed and crowned like a banana (they agreed to replace those) but I’d rather them give me the boards and I’ll do it myself. I have to tear the entire trailer apart to rewire all these junk connections anyway. They didn’t scrape enough paint off for the ground connection so that lost connection bouncing around I had to fix that. $3000 and I have to basically rebuild the entire trailer. The license plate mount is pointless because the tag won’t fit on it. It’s not offset enough and hits the cage preventing the holes from lining up. So I’ve already re mounted the spare tire, changed about 10 of those connectors. Still have more to go.. The customer service part was great. Shelly was amazing at the Raleigh location. It’s the build quality and execution I have issues with. They’re built cheap and fast not made to last. How someone could inspect this thing and sign off on it blows my mind. I’m extremely dissatisfied and disappointed in Leonard. No way I would ever buy another trailer from them. I wish I could return it I’d do it in a heartbeat 100000%