My issue relates to moving my shed from one location to another and if I could give this particular issue a zero, I would give it less than that. To be clear, I would recommend Leonard's to anyone who asked. The service my wife and received when we purchased our shed was A-1. Even with the issue with the move I can honestly say that Alex and others that I spoke with were always very kind, apologetic and professional. So why the low rating? Although there were extenuating circumstances beyond control, the time it took to resolve the issue was inexcusable. Because I'm a disabled veteran who can no longer do a lot of the things I use to, I have to hire people to do them and in this case, it winded up costing unnecessary money, and these difficult times we're facing, paying people to show up and stand around is not a good look neither financially or professionally. Not to mention stressful. I just wish that Leonard's had the manpower needed to accommodate and provide the service I needed. Again, Leonard's is a great company with a great staff of people and I encourage anyone to check them out if they're in need of a good quality shed or any of the other services they offer.