Laurinda Larson
I would purchase my shed elsewhere if I could do it over. I always thought Leonard built a quality product, but I have definitely changed my mind. I first ordered a 10x16 shed in early November 2018. Leonard tried to deliver the first shed in early January, but the skid came off as the driver was unloading. I had to wait 3 weeks to find out the skid couldn't be fixed and a new shed would have to be built. After being told by the corporate office that our order would be given priority, we still waited another 2 months to finally receive our shed, putting us at a total of about 5 months to get our shed. We could have built a better one in that time frame for half the cost and ended up with better quality. Our delivery driver was very professional and did a great job setting up, but that's where my praise of this company stops. A few days later, our ramp was delivered while we were not home and was set up completely crooked. The local Leonard dealer had to send a second person out to fix it. Our final complaint still hasn't been addressed and no one from either the local Leonard dealer or corporate has returned my husband's calls. The roof of our shed was poorly put together and we can see through, small holes from inside, where nails were put through the shingles that didn't overlap the plywood underneath. We've been waiting for this issue to be addressed for over a month and haven't heard from anyone, but that's been the case since I ordered the shed in November. If I want info, I have to call Leonard. No one calls us. Customer service and quality of workmanship could use a lot of improvement.
3 years ago
Read Leonard Buildings & Truck Accessories Reviews
Leonard Buildings & Truck Accessories has a 4.3 average rating from 975 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial