Windy Chuck
Michael J. Pack I purchased a cap serial # (5154940from) your store located at 2955 Hwy 70 se Newton Nc 28658 on 1/15/2020. It was installed on 2/7/2020 and i was back two days at the intall shop two days later, The removable front sliding window leaked along with the tailgate seal. The removable front sliding window design explained from the sales rep (BUC001)is improperly designed not allowing water to drain, instead water overruns the track and leaks inside witch is causing the interior headliner to become saturated and leaking inside of the bed, a new rear window has been ordered along with a new tailgate seal. Pictures were taken and sent to your engineering dept I was told. I returned to the install shop around 3/19/2020 a new window came in along with a tailgate seal, the tailgate seal was installed but the new window that was shipped was incorrect, so again another window was ordered, before leaving I discussed just returning the cap until fixed properly or receiving a full refund .I have not heard from the install center since, I reached out to them during the first week in May but I have not received a call back I understand the pandemic we are facing right now. In the meantime with the leaking and warmer temperatures we are starting to grow MOLD. How do we deal with this now? I would like to hear from yourself on behalf of this matter, I can be reached at 828 757 5664, Rick or Windy.
2 years ago
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Leonard Buildings & Truck Accessories has a 4.3 average rating from 974 reviews

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