In Oct.'24, a friend accompanied/helped me transfer on & off several beds (am disabled) while a lovely, intelligent, knowledgeable young woman named Megan C. answered all of our many questions. I cannot express enough how extremely helpful she was. Unfortunately, no bed would work for my body so, while disappointed, we began to test recliners. This also did not work. Frustrated, I focused on love seats. (Was wanting one but hadn't planned to buy one that day). Found one & made a quick purchase. With the meticulous help Megan offered I am convinced she will either own this company or another someday. (Hope she invents 'that bed') Though this review is late, my gratitude to her is lasting. (The delivery guys were very good also)