After visiting 5 furniture stores, we decided to purchase a reclining sofa and love seat from Leon's. Sheldon, our salesperson, was a joy to work with. We received our furniture as scheduled. However, even though we were aware we'd have to unwrap the pieces and put it together, it was a lot of work. The packaging was extensive with cardboard and Styrofoam and plastic, and the backs of the loveseat and sofa had to be assembled, put onto the two pieces. What ever happened to furniture stores delivering and setting up and hauling away when you buy new pieces from them. Gone are the days when this was part of customer service from furniture stores. If an elderly person was to receive something like this , there would be no way they could do it. Be aware, if you are buying furniture that you will be putting in a good couple hours of unwrapping and sorting into recycle bags.