I have had my pillow for a little while now and I must say it is much, much better than anything else I have tried. It only took me a couple of nights to get used to it, and I can really feel the difference after a few weeks. My neck and back pains are all but gone and my sleep quality has improved dramatically. I am also very impressed with the level of service I received. There was an issue with the delivery (which was the courier's fault), and I reached out to Levitex for help. Just a few hours later Olivia had it all sorted and my pillow reached me the next day.