When staying in Evansville, Indiana for the Solar Eclipse, my husband and I decided to both rent scooters instead of an Uber to travel around the city. It was a lot of fun. The app is super user friendly and easy to locate the scooters available. You can tell they really care about their business. It was late at night and a very nice older gentlemen was driving around swapping out scooters for ones that have a full battery even though the scooters out there at that moment still had a lot of miles left on the battery. You can tell they care about their customers and try to make everything as easy as possible for the customer. I highly recommend. This was our first time renting scooters and we will definitely be doing it again and with this company!