Levy Electric Reviews

Name: Levy Electric
Rating: 4.51

4.5 Rating 593 Reviews

87 %

of reviewers recommend Levy Electric

4.5

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 10th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well-made products at pretty reasonable prices, US-based, which is a huge advantage compared to almost any other vendor or particular product that you could find on Amazon. Super happy. And they're in production now for close to four or five years, so parts are easy to come by.”

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Posted 2 hours ago

“Very happy with the quality and design aesthetic of these electric scooters”

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Posted 4 weeks ago

“Levy provides great quality products & has incredible team behind them!”

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Posted 4 weeks ago

“Good delivery, easy to use, comes with good instructions and a video. 3 speed settings which is good, front and rear lights.”

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Posted 1 month ago

“Solid lightweight scooter with 350w motor. Couple things: Stem located Battery. This is why I have this scooter. It’s something you can ride in light rain or after rain when the road is wet. Not through puddles more than 3 inches but you won’t feel like you are going to break the scooter if it gets wet. A traditional scooter has a permanent battery in the base and you really shouldn’t ride it that in the rain. Incredibly light weight - 30 pounds versus 47 might not seem like a big deal but it is. I’m 6’1 240 pound weightlifter male. While I can carry the heavy scooters it gets hard to board a bus or ferry. And my spouse can’t carry the heavier folded scooter. Low tech, no app or subscription to turn it on. Removable handlebars are helpful when you need to store or pack the scooter for a trip. My other scooter has lights on the handlebar that are easily broken. Removable Battery: two things, this is a Panasonic and LG cell UL rated battery. You will see that Samsung Panasonic and LG battery cells are the most reliable, safest, and thoughtfully constructed battery cells in the electic scooter/bike market. You don’t want to go with something lower tiered or you risk and accident. Basically if you forget that it’s charging and you charge too long you will degrade the battery life but your won’t burn your house/apt down. Further you can charge the battery in your home and leave the scooter somewhere else. Huge plus. I got an extra battery but don’t use ever use it for my 10-20 mile per day commute. Always fully charge your battery after you ride, even if it’s for 5 minutes. Learn about batteries to extend their life. Cons: The brake: is not as powerful as other scooters. This isn’t really a problem but it is noticeable that you can’t stop as fast as other scooters. To combat this, Levy has a step in the back wheel brake in additional to the handlebar brake. The other scooter I have prohibits that from damaging the motor so I rarely use it but it solves the issue. Power: With the lightweight design the battery and motor are lower output for weight but it does sacrifice power. If you haven’t been on a scooter, there is no need to do more than 20 mph which this Levy scooter accomplishes. I frequently get yelled at in NYC by pedestrians when I’m cruising plus 20mph on my other scooter bc the scooters are insanely quiet and frankly I don’t mean to but I surprise and scare people. I have less of that with this. Final thoughts: Customer Service A++: Another huge plus is the service team for Levy. Read reviews for Segway and you will see very quickly how if you have a problem with your scooter, good luck with non existent customer service. With Levy I got 5 emails between when I ordered the scooter and when it was delivered. After it was delivered Levy reached out to ask how it was going. To me that’s really helpful. If you have never been on a scooter and you want one for commuting with light inclined hills like Manhattan, this is the best scooter for you. You won’t be disappointed.”

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Posted 1 month ago

“Ordering accessories in store or online is so easy. Good service.”

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Posted 1 month ago

“Levy tech support worked tirelessly to resolve our connection issues with our Levy Fleet. They were also very responsive in answering our questions in the time leading up to our purchase. They have treated us like a priority throughout this process, which we really appreciate!”

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Posted 1 month ago

“I love these guys. They are small and light weight but go a reasonable speed and a reasonable distance. It's a great choice for a commuter.”

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Posted 1 month ago

“Very good and outstanding company, great service and always delivers on time!”

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Posted 1 month ago

“Wonderful design and aestetics for an electric scooter”

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Posted 2 months ago

“So far everything is great, shipping was fast but tracking was nonexistent. The scooters arrived without me ever knowing. Outside of that it’s been great”

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Posted 2 months ago

“Fro The short time having, have. Liked it, will be getting another battery pack in the future”

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Posted 2 months ago

“One of the few scooters made of solid metal and not a plastic frame that cracks and chips over time.”

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Posted 3 months ago

“Several years ago I was gifted the Levy+ for Christmas - - and it still stands as the BEST gift ever! It makes Chicago fun weekends SO much better. We can get all over the city without having to figure out where to park. I'm 50+ and have no trouble carrying it with me onto the Amtrak train or onto public transportation. We often go from the far South side to the far North side of the city in a day (with lots of stops and detours) and still seem to have battery charge left for more. I would recommend the Levy+ to anyone looking to have fun!”

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Posted 3 months ago

“My kid’s scooter was problematic from the start. Second ride blew the rear inter tube. Fifth ride blew the rear inter tube. Switched to solid core tires. Speed and battery range are misstated in the specks. Battery one lasted four months. Replacement battery is good for about 5 miles at a crawl. Less than a year in the scooter quit because of loose battery connection. The thing is now a $800 paper weight.”

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Posted 3 months ago

“Swappable batteries by far the best and least known about feature of these scooters”

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Posted 4 months ago

“Eric and the Levy team go above and beyond to ensure customer happiness/satisfaction. They follow up on tips and training material requests. The products are well constructed/engineered and fun.”

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Posted 4 months ago

“I am absolutely in love with my Levy. I smile like a kid at Disneyland every second I’m riding mine. Just looking at her puts me in the best mood. She is so fun and sexy. I’m straight up obsessed and trying to convince all my friends to get one so we can ride around together. But for now, I ride my pup everywhere on my Levy. We have so much for freedom now to explore Los Angeles. I can get to the beach, downtown, the grocery store… my Levy has changed my life. Sounds dramatic and it’s TRUE.”

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Posted 4 months ago

“Don't answer phone or respond to emails, No updates on shipping status no tracking number sent. Can't even seal a package!”

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Posted 4 months ago

“Not sure what you're asking for here. Do you mean the Levy Electric Company? If that is the case I found that the staff was very upbeat and helpful.”

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Posted 4 months ago

Levy Electric is rated 4.5 based on 593 reviews