Levy Electric Reviews

Name: Levy Electric
Rating: 4.51

4.5 Rating 625 Reviews

87 %

of reviewers recommend Levy Electric

4.5

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 23rd August 2025

Anonymous

Anonymous // 01/01/2019

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English

“I ordered the scooter, I paid with Apple Pay, and it arrived on time. The website is pretty easy to navigate, and the information I needed was on the site.”

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Posted 4 days ago

“Everything we agree to is upheld and I like the honesty.”

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Posted 4 days ago

“pretty fun. reaches top speed fast and does okay on hills + the battery is better than id assume. im happy with it fs!”

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Posted 6 days ago

“Replace the battery refurbish. And it worked very good, still, having still working. Yes, soon I'm gonna need another one.”

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Posted 1 month ago

“Levy electric scooterssupport team is great in helping with supply items for all of my scooters needs”

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Posted 1 month ago

“It was easy to find what I needed and fast shipping.”

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Posted 1 month ago

“I brought it as a gift, and they loved it”

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Posted 2 months ago

“Shipping took a week due to package delay but other than that for a bigger guy on theses scooters they aren’t pretty okay other than if you weigh more on the bigger side like 250+ I recommend you get the levy pulse as I got the first one and the bigger battery but due to my weight I only get about 45-1hour of ride time other than that all in all great scooter”

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Posted 2 months ago

Author didn't leave any comments.

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Posted 3 months ago

“I like levy, great customer service and quality product. Just sad the store in LES Manhattan closed, was great to get direct service done there.”

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Posted 3 months ago

“Great for college because you can remove the battery for travel on planes and use backup batteries for an added ride!”

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Posted 3 months ago

“Me. Eric was very professional and helpful on every level he made me feel honored doing business with Levy Inc. I would definitely recommend this company to all my friends and family members thanks again Eric stay blessed and enjoy.”

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Posted 3 months ago

“I had a fantastic experience with Levy Electric! They went above and beyond to locate the last scooter in stock and secured it for a sale to my client—all within 24 hours. Their responsiveness and efficiency were impressive, and the entire process was smooth from start to finish. I'm very happy with their service and look forward to placing more customer orders through Levy in the future. Highly recommend!”

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Posted 3 months ago

“I ordered my scooter going on two weeks ago. I haven’t gotten an update on its tracking and it doesn’t look like it’s left your warehouse. I spent $100 on shipping in order with you guys because I was told you shipped to Alaska if you don’t, I’d like all of my money back.”

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Posted 4 months ago

“Awful customer service. I was one of their earliest customers, purchasing my scooter in 2020. I brought my scooter into their NYC store for a tire change. They told me they also replaced my (working) battery. Shortly afterwards, the battery they gave me stopped working. I tried contacting customer service about this, and they strung me along for weeks and told me to purchase a new battery from their webstore. It seems they're in the business of handing out defective parts and forcing you to pay to replace them.”

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Posted 4 months ago

“I’ve owned my Levy Plus since January 2023. I am incredibly happy with it!! I use it mostly in Manhattan. I love being able to park & lock my scooter anywhere and take my battery with me. Nobody will steal a scooter with no battery and I love being able to discreetly charge the battery at work! The scooter is super light so it’s easy to bring on busses and subways. It is very sturdy and has stood up to daily beatings in fine form. My colleague has been in 3 accidents with his huge scooter that is too fast & heavy and not as maneuverable. Knock on wood, I’ve not been in any with my agile Levy. I love that Levy parts are so available/accessible to order on their website and they have YouTube videos on basic repairs. I’ve saved a lot doing simple jobs like replacing tires & tubes myself. The customer service is amazing. I’m so happy with all aspects of my scooter.”

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Posted 4 months ago

“Quick service, great price.”

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Posted 4 months ago

“I purchased a scooter second hand and it needed a new head unit that includes the throttle. They didn't have one in stock but were kind enough to take kn off of a floor model. I can't say enough about these people. Customer service is outstanding.”

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Posted 5 months ago

“My experience with Levy started neutrally but became more and more negative. After having the package delivered and stolen without any updates on delivery, I had to file a police report to get a replacement. I was able to get it, and after a few days of my commute, I realized it wasn't the best for me. I emailed, called, and texted within the 14-day moneyback guarantee to return my Levy Plus to no response, and it has been nearly a month of delayed communication, and even after finally responding, they denied the return because it was "well outside the return window". So, the scooter is fine, but the service has been horrible. Unless your commute is nearby, and you are fully committing to this brand, Do not get anything from them.”

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Posted 5 months ago

“Great scooter. I’ve purchased two. The detachable battery is a great and useful feature”

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Posted 6 months ago

Levy Electric is rated 4.5 based on 625 reviews