Levy Electric Reviews

Name: Levy Electric
Rating: 4.52

4.5 Rating 600 Reviews

88 %

of reviewers recommend Levy Electric

4.5

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 10th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scooters are incredibly lightweight. It's by far the best thing about them, along with the swappable batteries. The scooters themselves are made out of mostly metal parts, which is much preferable to a lot of the Segways and Highboys I've used in the past, which are made of plastic molding, which can crack and rattle over time. These things will hold up very reliably. It's worth the premium for something that's mostly made out of alloyed and machined aluminum.”

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Posted 5 days ago

“Levy has had great customer service. It has been easy to understand how to set up my scooter and the discount codes were a great perk.”

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Posted 5 days ago

“Best escooter company based in North America”

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Posted 2 weeks ago

“Went from Citibike to Levy and a way smoother commute. One of the only scooters I was allowed to bring into my office given the fireproof battery case and UL certs”

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Posted 3 weeks ago

“Very strong power to weight ratio. This is the lightest scooter I found with a 350W motor and over 500 Watt Hour Battery.”

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Posted 1 month ago

“Quality design, materials, and aesthetic. I use this every single day and it's held up incredibly well. Happy customer. Second Levy scooter in five years.”

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Posted 1 month ago

“The team who I dealt with were great. Very responsive and knowledgeable. I’m very happy with my purchase.”

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Posted 1 month ago

“Well-made products at pretty reasonable prices, US-based, which is a huge advantage compared to almost any other vendor or particular product that you could find on Amazon. Super happy. And they're in production now for close to four or five years, so parts are easy to come by.”

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Posted 1 month ago

“Very happy with the quality and design aesthetic of these electric scooters”

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Posted 2 months ago

“Levy provides great quality products & has incredible team behind them!”

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Posted 2 months ago

“Good delivery, easy to use, comes with good instructions and a video. 3 speed settings which is good, front and rear lights.”

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Posted 2 months ago

“Solid lightweight scooter with 350w motor. Couple things: Stem located Battery. This is why I have this scooter. It’s something you can ride in light rain or after rain when the road is wet. Not through puddles more than 3 inches but you won’t feel like you are going to break the scooter if it gets wet. A traditional scooter has a permanent battery in the base and you really shouldn’t ride it that in the rain. Incredibly light weight - 30 pounds versus 47 might not seem like a big deal but it is. I’m 6’1 240 pound weightlifter male. While I can carry the heavy scooters it gets hard to board a bus or ferry. And my spouse can’t carry the heavier folded scooter. Low tech, no app or subscription to turn it on. Removable handlebars are helpful when you need to store or pack the scooter for a trip. My other scooter has lights on the handlebar that are easily broken. Removable Battery: two things, this is a Panasonic and LG cell UL rated battery. You will see that Samsung Panasonic and LG battery cells are the most reliable, safest, and thoughtfully constructed battery cells in the electic scooter/bike market. You don’t want to go with something lower tiered or you risk and accident. Basically if you forget that it’s charging and you charge too long you will degrade the battery life but your won’t burn your house/apt down. Further you can charge the battery in your home and leave the scooter somewhere else. Huge plus. I got an extra battery but don’t use ever use it for my 10-20 mile per day commute. Always fully charge your battery after you ride, even if it’s for 5 minutes. Learn about batteries to extend their life. Cons: The brake: is not as powerful as other scooters. This isn’t really a problem but it is noticeable that you can’t stop as fast as other scooters. To combat this, Levy has a step in the back wheel brake in additional to the handlebar brake. The other scooter I have prohibits that from damaging the motor so I rarely use it but it solves the issue. Power: With the lightweight design the battery and motor are lower output for weight but it does sacrifice power. If you haven’t been on a scooter, there is no need to do more than 20 mph which this Levy scooter accomplishes. I frequently get yelled at in NYC by pedestrians when I’m cruising plus 20mph on my other scooter bc the scooters are insanely quiet and frankly I don’t mean to but I surprise and scare people. I have less of that with this. Final thoughts: Customer Service A++: Another huge plus is the service team for Levy. Read reviews for Segway and you will see very quickly how if you have a problem with your scooter, good luck with non existent customer service. With Levy I got 5 emails between when I ordered the scooter and when it was delivered. After it was delivered Levy reached out to ask how it was going. To me that’s really helpful. If you have never been on a scooter and you want one for commuting with light inclined hills like Manhattan, this is the best scooter for you. You won’t be disappointed.”

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Posted 3 months ago

“Ordering accessories in store or online is so easy. Good service.”

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Posted 3 months ago

“Levy tech support worked tirelessly to resolve our connection issues with our Levy Fleet. They were also very responsive in answering our questions in the time leading up to our purchase. They have treated us like a priority throughout this process, which we really appreciate!”

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Posted 3 months ago

“I love these guys. They are small and light weight but go a reasonable speed and a reasonable distance. It's a great choice for a commuter.”

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Posted 3 months ago

“Very good and outstanding company, great service and always delivers on time!”

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Posted 3 months ago

“Wonderful design and aestetics for an electric scooter”

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Posted 4 months ago

“So far everything is great, shipping was fast but tracking was nonexistent. The scooters arrived without me ever knowing. Outside of that it’s been great”

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Posted 4 months ago

“Fro The short time having, have. Liked it, will be getting another battery pack in the future”

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Posted 4 months ago

“One of the few scooters made of solid metal and not a plastic frame that cracks and chips over time.”

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Posted 4 months ago

Levy Electric is rated 4.5 based on 600 reviews