Levy Electric Reviews

Name: Levy Electric
Rating: 4.50

4.5 Rating 560 Reviews

87 %

of reviewers recommend Levy Electric

4.5

Based on 560 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 19th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“high quality low cost”

Helpful Report

Posted 3 weeks ago

“The battery cover broke as soon as I opened it. The scooter was under warranty but levy wouldn't send me the $5.00 part. Quite disappointing as the whole scooter was covered for 6 months. That soured me right off the bat. Otherwise, if you don't have to go up hills this scooter will get the job done. Battery is losing life after 2.5 years, to be expected. The opening and closing mechanism to fold the scooter is problematic also, I have to jiggle it back and forth untill it will finnaly close. Would not purchase again.”

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Posted 4 months ago

“Ups lost my package. I’ve filed a complaint with Ups, do I need to coordinate something with levy?”

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Posted 1 year ago

Hey Spencer - I'm sorry your first package was lost but we actually just re-shipped you a new one.

Posted 1 year ago

“nice scooter but it's advertised to go at 18mph whereas mine only goes to 15mph. technical service didn't see any problem. However, the range is as advertised so far. if you're looking for speed, buy something else.”

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Posted 2 years ago

“It’s comfortable to ride but not as fast as I need it to be”

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Posted 2 years ago

“Battery life is too short Acceleration is slow Very little "handling" compared to Bird Braking is loose.”

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Posted 2 years ago

“Help. This was bought for my grandson as a Xmas gift. I haven’t opened the box. I need to transfer the registration and Mulberry to his name. How do I do that? I want to contact you—- how do I do that? There is no contact info anywhere?”

Helpful Report

Posted 2 years ago

“Not the best experience. When I pulled out the battery the first time, the Battery compartment clip broke off. It's a 5 dollar part on their website but it's not covered under the warranty. Very disappointing for a 500 dollar scooter. Also, when the scooter is folded it takes multiple times for the handle to catch on the rear fender. Finally, where it hinges in the front, it takes multiple attempt's to close and latch the handle assembly so its secure. Wouldn't buy again”

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Posted 2 years ago

“El scooter bueno las llantas no se ponchan mucho”

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Posted 2 years ago

“Great in smooth pavement but very bumpy on regular road wish it had shocks! I use it to and from work 4 days a week without charging.”

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Posted 2 years ago

“I wish instructions for settings was clearer. I tried raising the speed of the scooter and the settings NEVER keep. I also wish that Punture-Proof tires were an available option. Also a side view mirror upgrade. Otherwise the LEVY scooter is built solid and so far very reliable everything I use it. I work 2 jobs both 2 miles from my home and the scooter is perfect for getting back and forth. Considering buying another one.”

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Posted 2 years ago

“The Levy Scooter was great right out of the box. Then, came the tire problems. Tubeless not a good ideal.”

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Posted 3 years ago

“Weight is my biggest complaint. It’s really heavy, I would probably have gone for a lighter scooter if I had to choose over again”

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Posted 4 years ago

“Good: - seems solidly built (levy electric) - company seems to care Not so good: - even without tube tires need changing and that is painful - brake does not have enough stopping power - safety concern - disappointing range”

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Posted 4 years ago

“Everything from speed and battery is great The only thing i wish levy electric would change is the weight. Its too heavy and bulky. I wont mind paying premium if i have to just get a lighter frame”

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Posted 4 years ago

“Not sure i can comment that much yet. On the scooter itself see below.”

Helpful Report

Posted 4 years ago

“The good, scooter is lots of fun and has very good pick up. Build quality is great and it seems strong rugged enough to withstand daily torture. Great triple brakes, tires, and speed. The bad, the manual, no Bluetooth app, batteries, speed. Manual is very poor (x7 not even rebranded). No app even though the manual talks about it. Tried riding the scooter in 30F weather and the scooter shutdown, seems like batteries are not made for the cold. The speed is not consistent, when fully charged it gives you a kick, when 3 bars or lower it slows down to 15mph or lower in sports mode. Can at times feel like connection to the battery is loose and lowers power or it might just be how it's programmed.”

Levy Electric 3 star review on 15th January 2020

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Posted 4 years ago

“One of the tires flattened less than two weeks of owning it. It was really difficult and a headache to replace. It would be nice to have solid tires that don’t require air for replacements because at some point tires have to be replaced through time.”

Helpful Report

Posted 4 years ago

“Scooter arrives immediately. That's pretty cool, and a major plus. Ordering parts from levy is not cute. You might not get a response for weeks. When you eventually get the part, don't be surprised if it's a used part... Rust, dirt, and cracks are to be expected. The documentation methodology is complete trash. To do a lot of things (like turn on cruise control), I had to hunt for the faq on their website. They need to get this together. I have several complaints about the scooter, as well, which are more important than the company as a whole, as the product reflects on the company. In all, they're a new company. They have recently released a second scooter model... I'm sure most of the physical problems have been fixed. Try their v2 a d see if it's better than the v1. If yes, great. If no, I'd imagine this is a company that does not ride its own scooters, and I would steer clear.”

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Posted 4 years ago

“Less than 2 months after I purchase my scooter you release the new and improved higher range version!!! I would have got that but I just spent 500 on your old model so a little irritated but not much I can do now.”

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Posted 4 years ago

Levy Electric is rated 4.5 based on 560 reviews