My bike got stolen and 5 years later I am still trying to get paid money due. They are a disgusting company, customer service is disgraceful. They are over priced and then don’t want to pay out. I should have been paid swiftly and got another bike. I have had nothing but hard work and ridiculous demands to try and get paid the money I am due. They would still be in profit after paying me but they have tried every possible way to avoid paying. I repeat 5 years later I am still trying to get money owed. £900.00 for a nearly £2,000.00 bike and the insurance was around £1,500.00 for the year. Absolutely disgusting company with an even more disgusting attitude and service.