Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,182 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 phone calls 3 e mails and can’t even get a quote of these . No call back and told cannot speak to a manager. Do they not want buisness.”

Helpful Report

Posted 4 hours ago

Thank you for your review, I have located your account and can see it has been passed to a manager for contact to be made with yourself.

Posted 1 hour ago

“Awful will never be going back with this company once my year is finished been trying to contact them for 1 and bit weeks now about changing my bike as I got a new one I can’t change it online as it says unable to give you a quote please call us I call them the first time on wait for 2 and a half hours then I thought you know what maybe the line was bugged I call back 4 hours I try again next day 3 hours next day 2 hours I give up I’m currently on the queue now terrible company can’t even let me insure my new bike”

Helpful Report

Posted 6 hours ago

Afternoon, I apologise for the wait times your are enduring, we are currently experiencing high volumes of calls. If you would like further assistance please email enquiries@lexhaminsurance.co.uk. They will be happy to arrange for an agent to call you.

Posted 2 hours ago

“I’ve contacted lexham multiple times due to them needing documents that I cannot provide such as v5 as I have only just bought the bike and the previous owner lost it”

Helpful Report

Posted 1 week ago

Thank you for your feedback, if you can provide more details we can look into this for you. Alternatively please email enquiries@lexhaminsurance.co.uk

Posted 1 week ago

“🥰🥰 fantastic”

Helpful Report

Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“Yes,great service?,I am very happy with service”

Helpful Report

Posted 1 week ago

Thank you for your review, we are pleased you are happy with the service.

Posted 1 week ago

“Yes,great service?,I am very happy with service”

Helpful Report

Posted 1 week ago

We are pleased to hear you are happy with the service, thank you for your review!

Posted 1 week ago

“So far no issues, straightforward process of getting quote and insurance sorted.”

Helpful Report

Posted 1 week ago

Thank you for your review! We are pleased it was a straightforward process for you.

Posted 1 week ago

“I have been using the services of Lexham Insurance for several years, I am satisfied with the service, if you have any questions, they can be resolved over the phone and you don't have to wait long on the line, I recommend it👍”

Helpful Report

Posted 2 weeks ago

Thank you for leaving us a positive review, we are pleased you have had a good service over the years.

Posted 1 week ago

“It’s very expensive for the vehicle I have insured”

Helpful Report

Posted 2 weeks ago

Thank you for your review, we are sorry that you are unhappy with your premium price, if you would like to discuss this further, please contact us at enquiries@lexhaminsurane.co.uk

Posted 1 week ago

“Excellent service and great prices”

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Posted 2 weeks ago

Thank you for your review! We are happy that you are pleased with the service.

Posted 1 week ago

“Perfect in evry way thanks”

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Posted 2 weeks ago

Thank you for leaving us such a positive review.

Posted 1 week ago

“Hi, I’ve been using your bike insurance for the last one and a half years now. Your service has been really good and I’m very happy with it. However, your mobile app still doesn’t allow us to change vehicle details or update the address. It would be very helpful if you could please update the app and add these features. Thank you!””

Helpful Report

Posted 2 weeks ago

Thank you for leaving a review, we can see you have since spoke to an agent about the portal. We are pleased you are happy with the service overall!

Posted 1 week ago

“Excellent service very friendly 👏”

Helpful Report

Posted 2 weeks ago

Thank you for your positive review!

Posted 1 week ago

“Great service and they are always there to help.”

Helpful Report

Posted 2 weeks ago

Thank you, for your review! We are pleased you are happy with the service, we are here to help.

Posted 1 week ago

“I have called several times, cannot get any answer, have requested 2 Call Backs no one ever rings.... have sent an email about my problem and no reply..... This is not a review your going to like.....”

Helpful Report

Posted 2 weeks ago

We are sorry that you have been experiencing this. If you can provide more details we can look into this for you.

Posted 1 week ago

“I'm still insured with you”

Helpful Report

Posted 2 weeks ago

Thank you for your review, we are pleased you are still insured with us.

Posted 1 week ago

“Lexham Is very good insurance company and quick response”

Helpful Report

Posted 2 weeks ago

Thank you for your review, we are pleased you are happy.

Posted 1 week ago

“Very good insurance policy and very helpful and very good customer service”

Helpful Report

Posted 2 weeks ago

Thank you for your review, we are pleased you are happy with the service!

Posted 1 week ago

“Very competitive quite.. Great telephone team. App’ seems ok so far.”

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Posted 2 weeks ago

Thank you for taking the time to leave us a positive review!

Posted 1 week ago

“I personally have been under lexham for the past 2 years inwhich I have had no issues with them.”

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Posted 2 weeks ago

Thank you for taking the time to leave a positive review, Happy riding!

Posted 1 week ago

Lexham Insurance is rated 4.3 based on 5,182 reviews