This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Even though we had to make several changes they were extremely helpful and patient. Would use again."
"Cheapest price I could find. Should have got some cashback via Quidco but the transaction didn't track so having to sort that seperately. Also, 69% apr to pay monthly!! Ok if you can pay up front but not really on to fleece those who can't to that degree."
"Just had my first customer service call with a lexham employee after starting the policy and it was like dealing with a robot. No help whatsoever and has left me feeling I wanted to cancel the policy 4 days after inception!"
"Sad that it keeps getting more expensive year on year. Cover decreases and premiums increase."
"Website was very easy to use & provided an acceptable insurance policy for a price I was prepared to pay.
Will get them to quote for my second bike when renewal is due."
"Great service thank you"
"Good Stuff. Very recommended."
"nice people to do business with 1st class service."
"Delighted with my recent bike insurance. Easy to use website, great price and extensive policy. Highly recommended"
"They weren’t the cheapest but we’re close enough for me to renew. The staff were really helpful knowledgeable and it didn’t feel like the usual bleak call centre experience.
They did exactly what they said they would do and went the extra mile which gave me grey confidence of receiving quality contact if I needed to contact them again. Highly recommended."
Pleased mostly.. Specially as it's a better price I'm happier to pay this year.
Though I had a renewal email saying it would automatically renew iv not had confirmation that I have a new policy..
(I thought this email was it)
So I'm not sure at this stage if you are asking me for feedback as I'm no longer your customer or if you are asking for feedback as a continuing customer..
I'm leaving the star rating neutral on these grounds or it would of been 5."
"Very good customer service."
"Good service. good insurance product. Good premium. Met my expectations. May well exceed my expectations should I have further cause to deal with them."
"Only dealt with them through the Web, but really good - no hassle"
"Good, efficient just maybe sometimes speak a little slower on the phone!"
"Lexham was priced very competitively hence why i chose them,
However, once payment had been made it came back with an error please try payment again, Luckily i checked my bank and the payment DID come out. However I had no documentation or and confirmation. So I had to chase up. Now have my log in details, Felt like hard work for considering the price I had to pay for it."
"I needed to insure my moped and I find Lexham insurance it's cheap and trustworthy"