Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,982 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get insured, without speaking to a person. Straight forward and decent price”

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Posted 1 week ago

Hi George, Thank you so much for the review!

Posted 1 week ago

“The worst company I have ever dealt with. Impossible to contact them constantly broken web site no ph pick up. then after 3 years service I changed my bike to half the engine size and they wanted an extra £900..TOTAL RIP OFF MERCHANTS WHO DO NOT CARE ABOUT CUSTOMER”

Helpful Report

Posted 1 week ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 week ago

“Very good, all the questions were sorted”

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Posted 2 weeks ago

Thanks for leaving us such a great review!

Posted 2 weeks ago

“Lexham insurance It’s the best insurance company”

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Posted 2 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 weeks ago

“As all insurance companies show nothing but greed by taking money from people but when they fall on bad times or in my case couldn’t work due to illness they take the law into their own hands & make it diffi’”

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Posted 2 weeks ago

“Good the beset”

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Posted 2 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 weeks ago

“Very helpful on the he phone, efficient and best value too”

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Posted 2 weeks ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 weeks ago

“Again,45mins to speak to someone who then can't deal with your renewal,asked for a convenient call back time only for you to get the time and date wrong,every year I ask why you can't renew a multi bike policy online and the answer is always "it's something we are going to look into", I don't want to leave this company but may have to next year, sorry.”

Helpful Report

Posted 2 weeks ago

Hi there, thankyou for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 weeks ago

“Amazing help nice insurance company reasonable price”

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Posted 2 weeks ago

Thanks for leaving us a review!

Posted 2 weeks ago

“Very good service I like”

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Posted 2 weeks ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 weeks ago

“The service was very good”

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Posted 2 weeks ago

Thanks for leaving us a review!

Posted 2 weeks ago

“Been using for years no issues, but no claims so far :) Hopefully never need a claim ;)”

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Posted 2 weeks ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 weeks ago

“Not a long wait on the phone, my change of particulars was swiflty dealth with , agent was effcient and knowledgeable.”

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Posted 2 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 weeks ago

“Very helpful great communication”

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Posted 2 weeks ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 weeks ago

“Easy to renew insurance and very competitive price”

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Posted 2 weeks ago

That's great to hear, thanks for the review!

Posted 2 weeks ago

“Very good 👍 Thank you”

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Posted 2 weeks ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 weeks ago

“Ok gosto do serviço”

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Posted 2 weeks ago

Thanks for leaving us such a great review!

Posted 2 weeks ago

“Very friendly and helpful advisors, with the arrangement for my new insurance policy carried out without fuss or bother and instantly. Looking forward to working with Lexham in the future. A good company I would recommend a friends.”

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Posted 2 weeks ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 weeks ago

“Top jzjsjjsjsj”

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Posted 2 weeks ago

“Very easy to work worth been with them for a year now and not had any problems, very understandable with prices too would recommend!”

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Posted 2 weeks ago

That's great to hear, thanks for the review!

Posted 2 weeks ago

Lexham Insurance is rated 4.3 based on 4,982 reviews