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Lexham Insurance Reviews

4.3 Rating 4,920 Reviews
85 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

I had a bad experience with lexham insurance My bike has been hit by the car and they take 5 month and they said that they can't get a claim because no evidence After they get back the hired bike they not delivered my bike They are very careless and saying it will be delivered next week but they can't guarantee. The worst insurance company.
Helpful Report
Posted 2 days ago
Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance
Posted 1 day ago
Average service not good not bad
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Posted 2 days ago
Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance
Posted 1 day ago
Absolute worst experience trying to get in contact with an operator. Been on hold for an hour and still ongoing. May take them 2 hours or longer to answer the phone
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Posted 5 days ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance
Posted 4 days ago
Very helpful people are there :)
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Posted 2 weeks ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 2 weeks ago
Very good very good my friend have good day
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Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it
Posted 3 weeks ago
As a first-time rider with a full motorcycle license, I struggled to find an insurer willing to cover me—many companies outright denied me or quoted absurd prices. Lexham Insurance UK was the only provider that gave me a fair and realistic option. Their team understood my situation and offered a policy that balanced affordability with decent coverage. The process was straightforward, and I appreciated their transparency—no hidden fees or confusing terms. While premiums for new riders are naturally higher, Lexham’s quote was still reasonable compared to the few alternatives I had. Their customer service was also patient in explaining everything, which put me at ease as a beginner. If you’re a new motorcyclist struggling to get insured, I’d highly recommend Lexham. They actually give you a chance when others won’t. Pros: ✔ Willing to insure first-time riders ✔ Fair pricing compared to competitors ✔ Helpful and clear customer service Cons: ✔ New rider premiums are still costly (but that’s expected)
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Posted 3 weeks ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 3 weeks ago
So far so good, half the price to insure my campervan compared to standard van insurance. Contents included can't complain happy customer.
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Posted 3 weeks ago
Thanks for leaving us such a great review!
Posted 3 weeks ago
Are you satisfied with Lexham Insurance? Thanks very mych
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Posted 4 weeks ago
Thanks for leaving us such a great review!
Posted 3 weeks ago
My opinion is that renewal’s fee of £65 compared to value of insurance £202 is way too high and is the way to hide real insurance costs when it shows on any website that compares different insurers. In my opinion it would have been more clear if like with any other insurance company that I was looking online there is only one amount that is payable as insurance costs, otherwise it’s a little misleading.
Helpful Report
Posted 4 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 weeks ago
Excellent insurance, thank you for the great work
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Posted 4 weeks ago
Thanks for leaving us such a great review!
Posted 3 weeks ago
good customer service
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Posted 4 weeks ago
Thanks for leaving us a review!
Posted 3 weeks ago
It was a great time with you 😊
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Posted 4 weeks ago
Thanks for leaving us a review!
Posted 3 weeks ago
Very good service
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Posted 4 weeks ago
Thanks for leaving us a review!
Posted 3 weeks ago
Realistic pricing, helpful staff - it shows that they are bike specialists. Wish they did multi-bike cover.
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Posted 4 weeks ago
Thanks for leaving us a review!
Posted 3 weeks ago
Money robbers
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Posted 4 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 weeks ago
So good, thank you
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Posted 4 weeks ago
Thanks for leaving us such a great review!
Posted 4 weeks ago
already too expensive plus excessive renewal fee of 110£ costumer service - poor
Helpful Report
Posted 4 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 4 weeks ago
Good service provider company.
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Posted 4 weeks ago
Thanks for leaving us such a great review!
Posted 4 weeks ago
Excellent, easy and affordable insurance service
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Posted 4 weeks ago
We are glad you’ve had a great experience, thanks for the review!
Posted 4 weeks ago
Not used Lexham before and wasn’t really aware of them apart from on the comparison websites. However on speak to them and going through my insurance I would 100% recommend them.
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Posted 4 weeks ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 4 weeks ago
Lexham Insurance is rated 4.3 based on 4,920 reviews