Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,044 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,044 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

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Lexham Insurance 5 star review on 11th March 2025

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Lexham Insurance 5 star review on 17th February 2025

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Lexham Insurance 5 star review on 9th December 2024

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

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“I have very good experience with you guys that’s where you first”

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Posted 1 day ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 day ago

“Very good I'm very hape”

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Posted 2 days ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 day ago

“Very helpful service and good policy at an OK price.”

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Posted 2 days ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 days ago

“I’m very happy to cover on leg exam thank you”

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Posted 2 days ago

Thanks for leaving us such a great review!

Posted 2 days ago

“Best insurance company i have been with for.30 years or so”

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Posted 3 days ago

That's great to hear, thanks for the review!

Posted 2 days ago

“This insurance company is a scam.”

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Posted 3 days ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 2 days ago

“Very good price for renewal and quick service.”

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Posted 3 days ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 days ago

“Excellent service from Lexham’s insurance, the operator was extremely helpful, and went through the application with me to ensure everything was understood and I was happy with. And additionally the price quoted to me was great, I’m very happy with my policy from Lexham’s insurance.”

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Posted 3 days ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 2 days ago

“Good assurance”

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Posted 3 days ago

Thanks for leaving us a review!

Posted 2 days ago

“I’m quite happy with your service and I really appreciate it, as I’m pretty sure that your service is in very demand .”

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Posted 3 days ago

That's great to hear, thanks for the review!

Posted 2 days ago

“Took insurance out with lexham i advised you i was was having a alarm fitted and would notify you when this was fitted on calling you to have it put on my policy I was was told I would have to pay to have it placed on my policy if I had known this I would have added it when I took the policy out not happy”

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Posted 3 days ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 2 days ago

“One of the best insurance”

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Posted 3 days ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 days ago

“Hastle free,great service”

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Posted 3 days ago

That's great to hear, thanks for the review!

Posted 2 days ago

“Excellent service”

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Posted 3 days ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 days ago

“Good insurance com”

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Posted 3 days ago

That's great to hear, thanks for the review!

Posted 2 days ago

“Excellent insurance company. Very helpful and have an easy app to access. Recommend”

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Posted 3 days ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 days ago

“Spoke on the phone and very helpful and polite.”

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Posted 3 days ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 days ago

“Very good can't fault them”

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Posted 3 days ago

That's great to hear, thanks for the review!

Posted 2 days ago

“bit of an issue getting through by phone but once we did, the staff were really helpful and kind. We had made an error with the policy and staff worked efficiently to resolve and correct that error. Really nice to have knowledgeable humans to speak to - not just AI/a bot/out of country call centres.”

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Posted 3 days ago

Hi, thanks for your review. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 days ago

“Easy to use and reliable”

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Posted 3 days ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 days ago

Lexham Insurance is rated 4.3 based on 5,044 reviews