Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.27

“It was very well helped, I am very satisfied with the process, continue with the perfect updates, thank you”

Helpful Report

Posted 3 weeks ago

“The best insurance”

Helpful Report

Posted 3 weeks ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 3 weeks ago

“Ótimo seguro ótimo valor muito rápido na aquisição”

Helpful Report

Posted 3 weeks ago

“Quick and easy to set up, good rates”

Helpful Report

Posted 3 weeks ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 3 weeks ago

“Good reliable service but difficult to contact via telephone to pay premium Pleasant apologetic staff”

Helpful Report

Posted 3 weeks ago

“Should not need to wait nearly an hour on the phone.”

Helpful Report

Posted 3 weeks ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 3 weeks ago

“Absolutely use company advert says they insure trikes you spend 40 minute listening to chamber music before getting some twat telling you they don`t insure that kind of trike only the crappy twist and go hairdryers”

Helpful Report

Posted 3 weeks ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 3 weeks ago

“Helpful staff but time on hold is ridiculous way to long first day was 1 hour 40 mins on hold no answer.second day 1 hour 25 mins no answer and then again we'll over 1 hour on hold not good enough”

Helpful Report

Posted 4 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 3 weeks ago

“Do not use this company they are unhelpful cancel insurance when it’s there fault they would not except responsibility will not let you talk to managers beware of this company”

Helpful Report

Posted 4 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 4 weeks ago

“In these days of insurance prices rising every week it's reassuring that Lexham are bucking the trend and reducing costs, my cover increased and the price lowered by nearly £80, a pleasure to deal with, friendly staff and helpful, highly recommended”

Helpful Report

Posted 1 month ago

Thank you for leaving us such a great review!

Posted 4 weeks ago

“My Partner Waited a hour and a half to awnser and when they did they said that you had to be 21 to ride a restricted A2 bike when she has passed her A2 license at 19. This was very frustrating as a company who handles with insurance doesn’t know about ages and license categorise. Don’t USE !”

Helpful Report

Posted 1 month ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 month ago

“I took a motorcycle insurance policy out and had to cancel after 3 months. For this honour they took 75% of the policy value plus admin fees. An amount they didn’t disclose before payment was made. It was in the policy documents received after I’d paid. I feel robbed. WILL NEVER USE AGAIN!”

Helpful Report

Posted 1 month ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 month ago

“Marvellous”

Helpful Report

Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 month ago

“I was struggling to find insurance for my MP3 530 hpe in its second year as previous insurance wouldn't renew .came across lexham on compare site was pleasantly surprised to find it a lot cheaper than previous insurance company”

Helpful Report

Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 month ago

“The worst insurance company I have ever known in my life. Very bad. I do not recommend anyone to subscribe to this company at all. I called them and only asked them about insurance prices for pizza delivery. After that, my insurance was canceled and they asked me to pay £82, and I did not work to deliver pizza. I have called them several times and the employees are not friendly.”

Helpful Report

Posted 1 month ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 month ago

“Been trying to call now for 3 days no answer Can’t get into the portal to register as there’s no link for it Spent 2 hours waiting for someone to answer gave up in the end Request a call back still nothing Absolutely shocking company Wouldn’t waste your time people”

Helpful Report

Posted 1 month ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 month ago

“I have been using Lexham insurence for quite a while and they are very professional and easy to communicate with. If you are looking to get your bike insured then make sure you get with Lexham insurance!”

Helpful Report

Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“My insurance was dealt with in a professional manner ……. Once I finally got through to someone. Only call if you have 34 minutes to spare as this is how long it took to get someone to answer my call, and this was after I tried for 25 minutes the previous day . Sooooooo frustrating we are all busy and don’t have time for this !”

Helpful Report

Posted 1 month ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 month ago

“very professional in every way”

Helpful Report

Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“Very good and helpful. Thanks”

Helpful Report

Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews