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Lexham Insurance Reviews

4.3 Rating 5,190 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,190 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Timothy Knapp
Verified Buyer
“Great company with very responsive customer service agents Wish they did car insurance as well !”
Helpful Report
Posted 4 months ago
Ahmet Saglam
Verified Buyer
“thank you very much you have been a good company”
Helpful Report
Posted 4 months ago
Md Masudul Hasan Tahmid
Verified Buyer
“I love lexham.very best.”
Helpful Report
Posted 4 months ago
Muhammad Sumair Saeed
Verified Buyer
“One of the best bike insurance company”
Helpful Report
Posted 4 months ago
Nourdeen Haroon
Verified Buyer
“Lexham insurance is one of best insurance in my opinion”
Helpful Report
Posted 4 months ago
Gustavo Santana
Verified Buyer
“Bad experience Bad very bad”
Helpful Report
Posted 4 months ago
Sahil Saini
Verified Buyer
“Bad service always getting late replies”
Helpful Report
Posted 4 months ago
Salvatori Della Gana
Verified Buyer
“Quite expensive”
Helpful Report
Posted 4 months ago
SIDHARTH MUDAKKODIYIL SUNIL
Verified Buyer
“good very cheep”
Helpful Report
Posted 4 months ago
Liam Williamson
Verified Buyer
“Great service really easy to get in contact with,had the cheapest quote wouldn’t chose anyone else”
Helpful Report
Posted 4 months ago
Gokul Thirupathi
Verified Buyer
“Good value if you need niche or budget-friendly cover, but worth reading the policy details carefully and comparing with other insurers before committing.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Lexham Insurance is a top-tier choice for riders, especially if you want competitive rates on niche bikes like scooters and mopeds. Their online quote process is fast and user-friendly, making it easy to secure coverage quickly. Customers frequently praise their knowledgeable staff and tailored policies for modified or electric machines. While their phone lines can be busy during peak hours, their digital portal is an efficient way to manage your policy on the go.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“I've been calling for days to request a refund, but they keep making excuses.”
Helpful Report
Posted 4 months ago
Venislav Danchev
Verified Buyer
“Very good”
Helpful Report
Posted 4 months ago
Charlie Hardiman
Verified Reviewer
“Maisy is the only name i remember but i wish i could remember the rest, from the customer service to the regular updates sending Chaser emails, from initial claims team to the higher bike team everyone was perfect, friendly and really helpful, it was my first and hopefully my last time needing to speak to insurance but if I did have to speak again it would be this team LGA claims”
Helpful Report
Posted 4 months ago
Thank you for taking the time to post a review. I have forwarded your comments over to the folks in LGA so this can be fed back.
Posted 4 months ago
Anonymous
Unverified Reviewer
“Changed my bike and couldn't transfer my new bike insurance. Lexham had to cancel the policy at considerable cost and start again with a different firm. Not impressed”
Helpful Report
Posted 4 months ago
Thank you for taking the time to post a review. Our insurers do have differing schemes and, if you set up insurance on one and then get a new bike which cannot be covered on that scheme, then sometimes it can be an issue. If you would like us to look into this further for you, you can contact us at complaints@lexhaminsurance.co.uk
Posted 4 months ago
Mr Don't Bother
Unverified Reviewer
“I really can not believe the high rated comments here! An absolute shambles to get hold of anyone! Alarm bell ringing loudly! You get what you pay for!”
Helpful Report
Posted 4 months ago
Thank you for taking the time to post a review. Sorry to hear that you have had difficulty in contacting us. Should you wish, you could register a complaint at complaints@lexhaminsurance.co.uk
Posted 4 months ago
R Skelton
Verified Reviewer
“Lexham provide very competitive quotes but are difficult to contact. Download the app to do things on line but once again, its a bit of a pain logging in. Log in name, date of birth, password, then wait for a separate code to be sent. Its not a bank account, just a bike insurance.”
Helpful Report
Posted 4 months ago
Thank you for taking the time to contact us. Very sorry that you find the security measures to be onerous. I will provide your feedback to the relevant team here.
Posted 4 months ago
Florin Formagiu
Unverified Reviewer
“a very good company and from the app you can do whatever you want, quickly and easily!”
Helpful Report
Posted 4 months ago
Thank you for taking the time to post a review.
Posted 4 months ago
Neo
Unverified Reviewer
“Good prices, but we need talk with someone you will be waiting long very very long. In case 9 calls and last I waited 80 minutes. Was a situation wait or cancel they will cancel my insurance. Very poor service.b”
Helpful Report
Posted 4 months ago
Thank you for taking the time to post a review. Sorry to hear that you had difficulties in getting through to us. I have forwarded your comments on to the Customer Service team for their information.
Posted 4 months ago
Lexham Insurance is rated 4.3 based on 5,190 reviews
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