Lexham Insurance Reviews

4.3 Rating 4,374 Reviews
85 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,374 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous
Anonymous  // 01/01/2019
Great help from customer service and best price
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Posted 1 month ago
Thanks for leaving us a review, we really appreciate it!
Posted 1 month ago
Biggest scammer of all took policy they charge me higher rate they possibly can then when I cancelled the policy they also charge me huge amout of money otherwise I will have to face the court not happy at all. I will recommend never go with Lexham Insurance
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Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
You are one of the best insurers, thank you for being part of my daily life
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Posted 1 month ago
Thank you for leaving us a review, we really appreciate it!
Posted 1 month ago
I bought a policy from them online for a motorbike. I attempted to add an additional motorbike to the policy online and could'nt so phoned them and despite several attempts over 3 days I could not speak to anybody. Awful company! AVOID.
Helpful Report
Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
I try to much for calling everyday. But not get answer I also send email and everything but I can't get solutions I have a problem last 15 day but this insurance company not give me solutions
Helpful Report
Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
I changed to Lexham as offered a competitive rate, found it easy to communicate with them using email and whenever speaking with them, the staff were knowledgeable and courteous. Unfortunately, shortly after taking my policy out a car reversed into me and I thought now is crunch time (sorry for the pun!) as to how they handle it! Amazingly helpful, great accident management - really can’t praise them enough. Now just holding my breath as to what next years premium will be 🤞and will update my review.
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Posted 1 month ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 1 month ago
Been on hold for nearly 1.5 hrs just trying to change my address. This company is not respecting its customers
Helpful Report
Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
Wanted to make a change on my policy. Was on hold for 45 mins. Eventually a girl answered and told me she'd get someone to call me back. This was 4.45. Didn't call back. In the meantime I tried phoning on another phone on hold for over an hour. Eventually cutting off at 7pm. Close of business. Does anyone work here? Unbelievable
Helpful Report
Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
Over prices bad communication useless policy’s do not use them they will rip you off and not even cover you
Helpful Report
Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
Fast, efficent and courteous.
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Posted 1 month ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 1 month ago
Can’t find my next payment date so a little confused
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Posted 1 month ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 1 month ago
Compared to other insurance companies Lexham gave myself a very competitive quote with plenty of extras added in
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Posted 1 month ago
Thanks for leaving us such a great review!
Posted 1 month ago
the best insurance company you have, I really like it
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Posted 1 month ago
Thanks for leaving us a review!
Posted 1 month ago
Really good and reliable thank you so much lexham ...
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Posted 1 month ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 1 month ago
I'm enjoying the afternoon with you
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Posted 1 month ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 1 month ago
Ok.. Difficult contact.....
Helpful Report
Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
Very easy to navigate around.
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Posted 1 month ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 1 month ago
Thankyou for making things simple and straight forward
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Posted 1 month ago
Thanks for leaving us such a great review!
Posted 1 month ago
Ă“timo melhor seguro.
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Posted 1 month ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 1 month ago
Can’t get in touch with them, impossible to call as on hold for over an hour, not answered email
Helpful Report
Posted 1 month ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 month ago
Lexham Insurance is rated 4.3 based on 4,374 reviews