Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.30

“Thank you lexham for your services”

Helpful Report

Posted 1 week ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 week ago

“Very good customer service they look after there customers they are always happy to help.”

Helpful Report

Posted 1 week ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 week ago

“This company staff is vey professional land I delighted that I’m connected with company”

Helpful Report

Posted 1 week ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 week ago

“I am happy with your company”

Helpful Report

Posted 1 week ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 week ago

“Nice and easy way to insure”

Helpful Report

Posted 1 week ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 week ago

“Insurance was cancelled after 2 weeks claiming premium was not paid even though I pay monthly and already paid deposit”

Helpful Report

Posted 1 week ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 week ago

“Verry good price for my 2023 pcx”

Helpful Report

Posted 1 week ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 week ago

“Excelente”

Helpful Report

Posted 1 week ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 week ago

“They are a great company and I am happy with them”

Helpful Report

Posted 1 week ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 1 week ago

“Ótima assistência”

Helpful Report

Posted 1 week ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 week ago

“Don't do this insurance. I cancel my policy today. But they said i need to pay rest amount of money. And I didn't get any refund. Then i said i will continue my policy they said no they can't do like that. Then what's the point to cancel the policy I can't digest this d”

Helpful Report

Posted 2 weeks ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 weeks ago

“The best thing about my experience with Lexham was Jackie, the Lady who dealt with my application from start to finish. She was helpful, professional and friendly. The website wasn't very good at all, so I had to phone. As far as Lexham are concerned, they're an insurance company, pure and simple. Nothing special tbh.”

Helpful Report

Posted 2 weeks ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 weeks ago

“Asked to cancel 3 days after I took the policy out they emailed a week later say they have cancel my policy but still owe 177 pound so what about my cooling of period”

Helpful Report

Posted 2 weeks ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 weeks ago

“Avoid this company at all cost.we have twice had to report them For giving insurance to someone using our address to gain motorcycle Insurance. Their response to us useless,saying in July our address would be flagged and monitored for 6 months to stop it happening again, low and behold we have just received another policy taken out By the same person again using our address… Have now reported this to home office as we feel illegal working is at the bottom of this. This company does not carry out due diligence, do not ask for documents ie household bill etc to prove your name against address, this would and should be a basic requirement.”

Helpful Report

Posted 2 weeks ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 weeks ago

“Due to tragic circumstances our 17 year old Grandson suffered epileptic fits and after tests was diagnosed with brain tumour (s) the brain stem being inoperable. After discussing this with his insurers, Lexham Insurance we were overwhelmed with their kindness when they contacted us and confirmed they would waver the almost full year of insurance outstanding! We were absolutely delighted and overcome by their kindness. Therefore, 5 Stars all the way Lexham. Greatly Appreciated. Would always highly recommend.”

Helpful Report

Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 weeks ago

“Very good customer service every time I call and speak to someone”

Helpful Report

Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 weeks ago

“Tried ringing yesterday. It was ringing for over 40 minutes and still didn't get an answer. So I hung up”

Helpful Report

Posted 1 month ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 weeks ago

“Really easy to get the cover I need with the advantage of managing my account on the app”

Helpful Report

Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 weeks ago

“IS VERY GOOD INSURANCE”

Helpful Report

Posted 1 month ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 weeks ago

“avoid this company at all cost, a bunch of crooks. The fees are insane and customer service is awful Was on hold for 40 mins to speak to an advisor. a policy which cost £950 for the year after only 29 days i got a refund of £560. absolute jokers. honestly pay a bit extra and be happy. Will never use this company ever again.”

Helpful Report

Posted 1 month ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 weeks ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews