Lexham Insurance Reviews

4.3 Rating 3,627 Reviews

83 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 3,627 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379647882

Email:

enquiries@lexhaminsurance.co.uk

Location:

Lexham Insurance, Gilray Road, Diss
Norfolk
b.tinkley@lexhaminsurance.co.uk

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Lexham Insurance 5 star review on 24th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prices have renewed with them for a further year”

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Posted 2 weeks ago

“It’s a decent price”

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Posted 2 weeks ago

“I needed to compare my bike insurance policy as it was up for renewal and my renewal price was twice as much, as I paid the year before. I scanned the usual comparison websites and noticed there was cheaper quotes but the compulsory excess was over £1250 per policy. I’d never heard of some of these cheaper companies and didn’t want to get shafted in the small print but I had heard of Lexham. I went direct to Lexhams website and realised I could reduce this £1250 excess down to £400 for a little bit extra and get an additional policy, to reimburse me this excess, for a small fee. I was delighted, the website for easy to use and I took out my insurance with Lexham for 50% of what my existing company said my renewal was. Thank you Lexham”

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Posted 2 weeks ago

“Helpful and professional staff, guided me all the way until I got the insurance that fitted my needs, also proved flexible in terms of payment which is great.”

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Posted 2 weeks ago

“Quickly and friendly”

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Posted 2 weeks ago

“I'm very disappointed regarding the customer care service I took the insurance on 7th March in the evening and i called immediately next day 8th March in the morning for the correction of the detail which somehow went wrong in the system few hours earlier. They charged me £28/- for the correction as an Admin fee. Thats not fair at all.”

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Posted 2 weeks ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 4 days ago

“Good company and good prices”

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Posted 2 weeks ago

“Resposta rápida. Obrigado. Bom atendimento. E respeito pelo cliente. Parabéns.”

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Posted 2 weeks ago

“Good and best”

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Posted 2 weeks ago

“I've been with Lexham insurance a number of years. Why haven't I got a better deal with another company. Well to be honest the service and prices offered by Lexham are excellent, so why change. 🤓”

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Posted 2 weeks ago

“Very good”

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Posted 2 weeks ago

“Coolest customer service ever.”

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Posted 2 weeks ago

“Highly recommend this company”

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Posted 2 weeks ago

“very good service thank you”

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Posted 2 weeks ago

“Very good Service”

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Posted 2 weeks ago

“Very good”

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Posted 2 weeks ago

“Excellent very good”

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Posted 2 weeks ago

“Is very good insurances and fast everything”

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Posted 2 weeks ago

“Very good and cheapest around can’t get better !”

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Posted 2 weeks ago

“Just hope you never ask for a claim with this company. LG assist/ Plantec Assist is the underwriter of this company and oh my god this process is tedious. Just treat as if you never going to recover the money.”

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Posted 2 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along with your full name, DOB, and vehicle registration, and a member of the team will be able to assist you with this? Apologies again for any issues you’ve feel encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 2 weeks ago

Lexham Insurance is rated 4.3 based on 3,627 reviews