Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,047 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

Babikr Adam

Lexham Insurance 5 star review on 11th March 2025

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Lexham Insurance 5 star review on 17th February 2025

John Temple

Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

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“Very good can't fault them”

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Posted 2 weeks ago

That's great to hear, thanks for the review!

Posted 2 weeks ago

“bit of an issue getting through by phone but once we did, the staff were really helpful and kind. We had made an error with the policy and staff worked efficiently to resolve and correct that error. Really nice to have knowledgeable humans to speak to - not just AI/a bot/out of country call centres.”

Helpful Report

Posted 2 weeks ago

Hi, thanks for your review. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 weeks ago

“Easy to use and reliable”

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Posted 2 weeks ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 weeks ago

“overall they good. I had the case with them where I was trying to insure another bike so two bikes with same insurance company I thought that would make sense. it took them four days to respond which is not acceptable in my opinion.”

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Posted 2 weeks ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 weeks ago

“Excellent, professional service.”

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Posted 1 month ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 month ago

“Right product at excellent prices”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“Laxham best insurance company 👌”

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Posted 1 month ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 month ago

“Was very straight forward”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“I really like the insurance company”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“shocking prices, insurance was £38 a month but want to charge me £103 to cancel, what a joke”

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Posted 1 month ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 month ago

“Sales agent lied to me and caused me to be in debt”

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Posted 1 month ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 month ago

“This is very good company and very good cover”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“It good but the app need improvement, as it not very practical”

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Posted 1 month ago

Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 month ago

“Easy & simple process Good staff”

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Posted 1 month ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 month ago

“It is wonderful experience with Alex ham insurance thank u”

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Posted 1 month ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 month ago

“It is the best company”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“Very simple to find insurance for first time rider, the cost was fair and reasonable. Easy to use with the app and able to upload and download docs as needed.”

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Posted 1 month ago

That's great to hear, thanks for the review!

Posted 1 month ago

“Quick and easy quote and good service”

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Posted 2 months ago

Hi Jonathan, Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

“I used 4years with out any issues and claim but how about bounce claim”

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Posted 2 months ago

Hi Zerit, Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

“Understanding, friendly, professional and competent.”

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Posted 2 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

Lexham Insurance is rated 4.3 based on 5,047 reviews