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Lexham Insurance Reviews

4.3 Rating 4,450 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,450 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Natalie Regan
Verified Buyer
“Very helpful and a good service felt welcomed and they explained everything in detail and had patience.”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Anonymous
Verified Buyer
“Excellent customer service from all the team I’ve spoke to with my interaction with lexham would like to praise the good and hard work, and their cheap insurance rates compared to other companies.”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a review! We really appreciate it.
Posted 3 weeks ago
Anonymous
Verified Buyer
“The service was really kind, but even if it were possible to communicate in my language, the process would be easier and quicker since I speak Portuguese, a European language.”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 weeks ago
Anonymous
Verified Buyer
“Agent (Tom) took time to go through an existing online quote to ensure everything had been captured appropriately, no pressure. Very happy with the customer service. The only downside was that it took over 30mins to get through in the first place, Tom was very apologetic.”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 3 weeks ago
Anonymous
Verified Buyer
“They took my first month payment on a new policy without letting me know that I owed them money from a previous insurance policy I had on an old motorbike, which I was unaware off. They emailed me to tell me I owed them X amount and the policy that I just took out would be cancelled if I did not pay the money I owed. I called them and was on the phone for nearly an hour and had still not got through to speak to someone. I hung up and sent an email. Five days later and I still have not had a reply from them. This company's customer service is abysmal.”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 3 weeks ago
Sharjeel Anwar
Verified Buyer
“Excellent”
Helpful Report
Posted 3 weeks ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 weeks ago
Jeffery Grace
Verified Buyer
“Informed helpful staff, minimal hassle, satisfactory transaction.🙂”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Anonymous
Verified Buyer
“It is an excellent service”
Helpful Report
Posted 3 weeks ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 weeks ago
Robert Hill
Verified Buyer
“Wow what a fab insurance company very happy with my campervan insurance thank you Mr r hill.obe”
Helpful Report
Posted 3 weeks ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 weeks ago
Jordan Ireson
Verified Buyer
“Very good and understandable insurance!”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a review! We really appreciate it.
Posted 3 weeks ago
Geoff Hurley
Verified Buyer
“easy to use and a good price”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a review! We really appreciate it.
Posted 3 weeks ago
Callum Haynes
Verified Buyer
“Very good so yh”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a review! We really appreciate it.
Posted 3 weeks ago
Mitchell Jacks
Verified Buyer
“Absolute rip off being charged 700 for every 1000 miles”
Helpful Report
Posted 3 weeks ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 weeks ago
William Davies
Verified Buyer
“Excellent service. Breakdown cover add on invaluable. No hassle and no pressure to stay at renewal ……. Even though we did as not only great service but the best price around”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 3 weeks ago
Anonymous
Verified Buyer
“Good insurance with fair values”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Gabriel De Carvalho Wanderley
Verified Buyer
“Thanks for help me ever👍👍”
Helpful Report
Posted 3 weeks ago
Thanks for leaving us a review!
Posted 3 weeks ago
Sidali Aziz
Verified Buyer
“I been we with lexham for long time good company”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Ian Mottram
Verified Buyer
“The agent was very thorough, helpful and polite.”
Helpful Report
Posted 3 weeks ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 weeks ago
Paul JANCEY
Verified Buyer
“Set up the motorbike insurance easily and with out any hassle or fuss.”
Helpful Report
Posted 3 weeks ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 weeks ago
Nicola Favia
Verified Buyer
“Profesional customer services”
Helpful Report
Posted 3 weeks ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 weeks ago
Lexham Insurance is rated 4.3 based on 4,450 reviews
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