Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,920 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

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Lexham Insurance 5 star review on 11th March 2025

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Lexham Insurance 5 star review on 17th February 2025

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Lexham Insurance 5 star review on 9th December 2024

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

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“Show , very good”

Helpful Report

Posted 4 weeks ago

We are glad you’ve had a great experience, thanks for the review!

Posted 4 weeks ago

“Lexham insurance company is the best company for the price range and they are very knowledgeable about how they can help you with your insurance plan. Thank a lot”

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Posted 4 weeks ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 4 weeks ago

“For the 10 years I have been with Lexham you have always helped me with anything and you have always been polite that’s why I have stayed with Lexham a big thank you”

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Posted 4 weeks ago

Hi Peter! We are glad you’ve had a great customer service experience, thank you so much for the review!

Posted 4 weeks ago

“I thank you for the wonderful partnership.”

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Posted 4 weeks ago

We are glad you’ve had a great experience, thanks for the review!

Posted 4 weeks ago

“Very good”

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Posted 4 weeks ago

Thanks for leaving us a positive review!

Posted 4 weeks ago

“Very easy to get insurance and very good price Will definitely highly recommend”

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Posted 4 weeks ago

We are glad you’ve had a great experience, thanks for the review!

Posted 4 weeks ago

“Very helpful. Lexham were able to provide cover where others failed. Highly recommended.”

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Posted 4 weeks ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 4 weeks ago

“I'm a new motorbike rider, I was on a 125cc for seven months, then passed my full bike licence. Tried to swap my new bike over onto my policy, but was told I had to start a new one. Which meant I lost that period of no claims, which I thought was very unfair.”

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Posted 4 weeks ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 4 weeks ago

“Very good 👍🏼”

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Posted 4 weeks ago

Thanks for leaving us such a great review!

Posted 4 weeks ago

“This is a great company, they even refunded a bunch of my insurance when I cancelled. Would highly recommend!”

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Posted 1 month ago

Thank you so much for leaving us a positive review!

Posted 1 month ago

“Lexham Insurance good company”

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Posted 1 month ago

Thanks for leaving us such a great review!

Posted 1 month ago

“Don’t do it….. try someone else”

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Posted 1 month ago

“They don't not respond to emails or phone calls. Appalling customer service”

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Posted 2 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 month ago

“All scamming”

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Posted 2 months ago

Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 months ago

“Great service on renewal quote. Very helpful member of staff excellent.”

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Posted 2 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 months ago

“Good morning, I'm really enjoying it, I was well attended to, thank you.”

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Posted 2 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 months ago

“It's really good 👍”

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Posted 2 months ago

Thanks for leaving us such a great review!

Posted 2 months ago

“Expensive”

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Posted 2 months ago

“Overall an ok company, The prices for Insurance are still massively high, even with No claims bonuses. It takes awhile to contact them and some numbers they show are no longer in service. Other than that it's an ok insurer.”

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Posted 2 months ago

“Great service man on the phone helped out great for my cbt and got my insurance to the best price possible”

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Posted 2 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 months ago

Lexham Insurance is rated 4.3 based on 4,920 reviews