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Lexham Insurance Reviews

4.3 Rating 4,301 Reviews
86 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dhrumil Patel
Verified Buyer
“One of the best insurance company in The united kingdom.”
Helpful Report
Posted 3 days ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 days ago
Sonny Williams
Verified Buyer
“Very disapointed ,my son insured a bike but unfortunately had problems and had to change it .Identical bike and within 14 days of starting the policy but charged an extra £220 .It was a nightmare getting through to someone taking nearly 3 hours .I went online afterwards and entered all the details of the new bike and your insurance quote was identical to the original one .Why has it cost £220 to change the number plate over ????????????”
Helpful Report
Posted 3 days ago
Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance
Posted 3 days ago
Anonymous
Verified Buyer
“Zero to no customer service. A very difficult company to deal with. App doesn’t work.”
Helpful Report
Posted 3 days ago
Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance
Posted 3 days ago
Gidon Lieberman
Verified Buyer
“Easy to deal with. Good communication pathways”
Helpful Report
Posted 3 days ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 days ago
Waheedulah Oriakheel
Verified Buyer
“I don’t like it”
Helpful Report
Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
Otoniel Francisco Da Costa
Verified Buyer
“Great to stay, I hope with you for a long time”
Helpful Report
Posted 3 days ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 days ago
Mikael Resplandes
Verified Buyer
“Very nice”
Helpful Report
Posted 3 days ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 3 days ago
Walisson Rayan S Alves
Verified Buyer
“excellent insurance”
Helpful Report
Posted 3 days ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 days ago
Varcilei Chiaro Sousa
Verified Buyer
“So far everything is very good, clear and safe with everything you asked for. Thank you”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Rodrigo Araujo
Verified Buyer
“Very good”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Yonas Kidane
Verified Buyer
“Very good”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Michael Night Ultimo Filho
Verified Buyer
“Good very”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
LESLIE NAPPER
Verified Buyer
“How many bin with you a couple of weeks may say the survey was a bit longer dragging out but I'm pleased with the overall success your insurance is cheap and I'm really appreciate it”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 3 days ago
Marco Fiusco
Verified Buyer
“Still waiting the current insurance docs to be available on the app.”
Helpful Report
Posted 3 days ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 3 days ago
Sebastian Grigoras
Verified Buyer
“My motorbike insurance price stayed the same compared to last year. Online renewal was easy to do. I'm satisfied.”
Helpful Report
Posted 3 days ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 3 days ago
Mateus Flores Fraga
Verified Buyer
“Very Good”
Helpful Report
Posted 3 days ago
Thanks for taking the time to leave us such a great review, we really appreciate it!
Posted 3 days ago
Abdul Asim Mohammad
Verified Buyer
“I have been writing mail to you from a week but there is no response”
Helpful Report
Posted 3 days ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 3 days ago
Paul
Verified Reviewer
“Bought this insurance as they were the second cheapest, then read the reviews and thought I'd made a mistake!! They have been brilliant on the 3 occasions I needed to get in touch. Happy customer!”
Helpful Report
Posted 6 days ago
Thanks for taking the time to leave us such a great review, we really appreciate it!
Posted 3 days ago
Fiansooo
Unverified Reviewer
“Take so long to answer the phone long queue”
Helpful Report
Posted 1 week ago
Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 week ago
Jonathan Bradshaw
Verified Reviewer
“Please hire more people to answer the damn phone! Waiting 22 mins and eventually giving up is not good business practice.”
Helpful Report
Posted 1 week ago
Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance
Posted 1 week ago
Lexham Insurance is rated 4.3 based on 4,301 reviews
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