Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

“Bl××dy expensive, but really good customer interaction and service. SAUL'S GRANDAD PS I pay for this on his behalf. :)”

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Posted 4 hours ago

“Asking for payments of up to 780£ that were not listed anywhere when I signed up for policy”

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Posted 1 day ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 5 hours ago

“My opinion is that renewal’s fee of £65 compared to value of insurance £202 is way too high and is the way to hide real insurance costs when it shows on any website that compares different insurers. In my opinion it would have been more clear if like with any other insurance company that I was looking online there is only one amount that is payable as insurance costs, otherwise it’s a little misleading.”

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Posted 1 month ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 4 weeks ago

“good customer service”

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Posted 1 month ago

Thanks for leaving us a review!

Posted 4 weeks ago

“Expensive”

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Posted 2 months ago

Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 2 months ago

“Overall an ok company, The prices for Insurance are still massively high, even with No claims bonuses. It takes awhile to contact them and some numbers they show are no longer in service. Other than that it's an ok insurer.”

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Posted 2 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 months ago

“Good easy use...”

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Posted 2 months ago

Thanks for leaving us a review!

Posted 2 months ago

“Getting quotes was okay, but after paying for my insurance and getting that all sorted I still haven’t received any form of contact back even when I called up to ask about the documents that wasn’t sent to me”

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Posted 2 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 months ago

“Still currently waiting for a phinecall back on what steps are happening next about my claim made on tuesday 6th may”

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Posted 2 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 months ago

“I called the customer service, it took me more than 45 mins waiting on the line. At the same time I left my number to receive a call back. They called me after 1 week. The good thing is the decent prices”

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Posted 2 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 months ago

“It’s an ok company. The bad bits are waiting over an hour on the phone for a person only to be told “I need to transfer you” then got cut off.”

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Posted 3 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 3 months ago

“LIC/MC/0509074 Registration: LG21FTJ I have already sent two emails asking for the cancellation of this policy as I will no longer use it because I sold this motorcycle last week. I want you to cancel it please.”

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Posted 3 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 3 months ago

“Only just started with this insurance company but the price is amazing”

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Posted 4 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 4 months ago

“The Renewal price was excellent but an additional £70 admin charge when other companies charge £20 is nothing more than robbery!!”

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Posted 4 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Insurance product ok but telephone contact very difficult and app limited. First person I spoke to had phone issue their end so after the usual 10 min chat on 'terms and conditions' we got cut off with no call back. Next day rang back better person amswered”

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Posted 5 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 5 months ago

“Cheapest I could find, but nearly choked on my tea when i saw the breakdown of costs and lexham charged over £100 for admin!”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 5 months ago

“I had a lovely experience although I had a crash with a bus and they didn’t even want to come out to see if I was alright they just wanted to Continue riding their bus”

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Posted 5 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 5 months ago

“Pretty straightforward but some bits are a little confusing as I’ve never heard some terms before. Price of quotes are reasonable.”

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Posted 6 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards

Posted 6 months ago

“I received a quote by yourselves when i first started looking for a quote went to insure my vehicle and it was higher than my previous quote”

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Posted 6 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 6 months ago

“Given my experience I was astounded by the cost of cover but as there are so few insurers for motor bikes I felt obliged to go with the company that my vehicle supplier recommended. I hope I don’t regret it.”

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Posted 7 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews