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Lexham Insurance Reviews

4.3 Rating 3,940 Reviews

87 %

of reviewers recommend Lexham Insurance

Company Reviews

4.3

Based on 3,940 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Lexham Insurance, Gilray Road, Diss,
Lexham Insurance, Gilray Road, Diss
Norfolk
b.tinkley@lexhaminsurance.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my first insurance with them all was good, my pay came 3hours from my employer they charge me and because of that, when the second year came with them they told me I had to pay in full for the year, now I have my second bike I managed to get insurance from them on monthly via online I have tried to call them to change the date of payment 3 times and no one answers”

Posted 2 weeks ago

“Very good insurance”

Posted 2 weeks ago

“If you want to make any amendments to your policy it has to be done though an agent. The wait to speak to an agent was 25 mins, far to long”

Posted 2 weeks ago

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Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 weeks ago

“Good service again,shame about the price increase again 🤔”

Posted 1 month ago

Read Lexham Insurance Reviews

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 month ago

“Bbbbbbbbbfffffffff”

Posted 1 month ago

“My motorcycle insurance apr is absolutely ridiculous.”

Posted 1 month ago

Read Lexham Insurance Reviews

Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 month ago

“The insurance is nice, but I wish to add personal insurance caver.”

Posted 1 month ago

Read Lexham Insurance Reviews

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 month ago

“Not to accept No Claims proof from EU it's not right. Every year the insurance cost it goes up 40-50%, with No Claims. It doesn't make sense. Really hard to reach them.”

Posted 2 months ago

Read Lexham Insurance Reviews

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“They are good with the sense of being easy to work with a straight forward, on the other hand I will advise everyone to do sort it out themselves and not with anyone over the phone! EVERY TIME I spoke to someone on the phone my rates were through the roof.. I would type in the exact same thing I’ve said to them and a couple hundred pounds will get knocked off”

Posted 2 months ago

Read Lexham Insurance Reviews

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 months ago

“The best cost I could find for an older bloke on a bigger bike. Cannot believe how expensive it all is but these guys had the best cost and easiest purchase links.”

Posted 3 months ago

Read Lexham Insurance Reviews

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 3 months ago

“good evening. I'm sorry! I'm disappointed with your company. There are also other nationalities who do not know English well and ask a friend for help and you do not let him help me”

Posted 3 months ago

Read Lexham Insurance Reviews

Hi, thanks for your review and sorry you feel you’ve had a negative experience. In order for us to look into this further can you please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth and vehicle registration number. Kind regards Lexham Insurance

Posted 3 months ago

“It is a little bit expensive in my opinion and the system for finding your bike is unnecessarily difficult having to go through a long list to find the correct one.”

Posted 3 months ago

Read Lexham Insurance Reviews

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 3 months ago

“Lots of time wasted waiting on the phone to speak to someone. I had no choice as I was emailed by them asking me to call, 30 minutes plus waits!”

Posted 4 months ago

Read Lexham Insurance Reviews

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Couldn't get insurance online and it must of took about 30 minutes over the phone”

Posted 4 months ago

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Cheers for taking the time to leave us important feedback, we really appreciate it!

Posted 4 months ago

“Everything going wrong with it”

Posted 4 months ago

Read Lexham Insurance Reviews

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Very happy with them, but extremely expensive and options not that great for electric motorbikes.”

Posted 4 months ago

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Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 4 months ago

“I don't know yet, I'm having experience with it.”

Posted 4 months ago

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Thanks for leaving us a review!

Posted 4 months ago

“Still waiting on the documents”

Posted 5 months ago

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Thanks for leaving us a review!

Posted 4 months ago

“Going from a compare the market site to purchasing the insurance on line, I was disappointed that the attachments sent after paying the fee in full revealed that the 9 year's no claims bonus could not be applied to the policy I bought. This was only revealed in a letter. I believe this should have been revealed in the terms and conditions when I ticked the box to confirm my understanding...the issue of the no-claims bonus was not mentioned in the T&Cs. I could have canceled but would no doubt have been charged a cancellation fee...instead, I chose to pay the additional fees of £109 as learned no claims bonus set against one vehicle could not be applied to a second vehicle....this should have been noted in your T&Cs...I understand it is on your web site but I was never directed to your web site”

Posted 5 months ago

Read Lexham Insurance Reviews

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 4 months ago

“Everything is alright but as per loan agreement i have to pay full premium if my vehicle goes to steal or accident.”

Posted 5 months ago

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Thanks for leaving us a review!

Posted 4 months ago

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Lexham Insurance is rated 4.3 based on 3,940 reviews