Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,096 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SUPERB SERVICE !! MUCH BETTER THAN ANY OTHER QUOTES I GOT. THANKS”

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Posted 6 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 6 months ago

“I had a motorcycle stolen in may and my previous insurer refused to pay out I have 9+ years no claims bonus after 3 months I managed to buy another bike and the insurance quotes I had made me look like a new rider I took it out so i could use the bike ( I commute to work) and set about finding a decent price with another insurer and this is where lexham came in their price was very fair and I am happy and comfortable to know I am back on the road without being robbed all over again thank you lexham highly recommended and the app is easy to use”

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Posted 6 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 6 months ago

“Good good good”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“Lexham insurance is a strightforward insurance which treats you as a king being a good customer. I recommend to everyone.”

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Posted 6 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 6 months ago

“Very good Company and very cheap”

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Posted 6 months ago

Thanks for leaving us such a great review!

Posted 6 months ago

“Lexham the best forever 👌”

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Posted 6 months ago

That's great to hear, thanks for the review!

Posted 6 months ago

“am very happy with Lexham Insurance. Their customer service was excellent — they were polite, helpful, and answered all my questions clearly. The process was smooth and easy from start to finish, and I was kept informed at every step. The price was fair and competitive compared to others, which made me feel confident in my choice. Everything was processed quickly, and I received my documents without any problems. I would definitely recommend Lexham Insurance to anyone looking for good value and reliable service.”

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Posted 6 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 6 months ago

“My renewal was dealt with in a polte,patient, and professional manner as I have come to expect. Aperfect example of customer service.”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“WHN was very helpful confident spoke perfect”

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Posted 6 months ago

We are glad you’ve had a great experience, thanks for the review!

Posted 6 months ago

“Better than all the rest 5 stars from me .”

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Posted 6 months ago

Thank you so much for the five star review!

Posted 6 months ago

“Very competitive price for bike insurance and good website and correspondence”

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Posted 6 months ago

Thank you so much for the review Jake!

Posted 6 months ago

“I never felt rushed , the advisors were helpfull and always explained any question i asked , great team i am pleased with lexham ..”

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Posted 6 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 6 months ago

“Very competitive and easy renewal process”

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Posted 6 months ago

We are glad you’ve had a great experience, thanks for the review!

Posted 6 months ago

“I called in to cancel a motorcycle policy that had been taken out on the same day but would not come into effect until the 9th of September. Although the time spent in the call queue was oh so long, my patience was amply rewarded when assisted by Jenna (call agent in cancellations department). She was professional,non judgemental and fully explained the cancellation procedure and ETA of completion. Very impressed.”

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Posted 6 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 6 months ago

“Easy to get insured, without speaking to a person. Straight forward and decent price”

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Posted 6 months ago

Hi George, Thank you so much for the review!

Posted 6 months ago

“The worst company I have ever dealt with. Impossible to contact them constantly broken web site no ph pick up. then after 3 years service I changed my bike to half the engine size and they wanted an extra £900..TOTAL RIP OFF MERCHANTS WHO DO NOT CARE ABOUT CUSTOMER”

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Posted 6 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 6 months ago

“Very good, all the questions were sorted”

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Posted 6 months ago

Thanks for leaving us such a great review!

Posted 6 months ago

“Lexham insurance It’s the best insurance company”

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Posted 6 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

“As all insurance companies show nothing but greed by taking money from people but when they fall on bad times or in my case couldn’t work due to illness they take the law into their own hands & make it diffi’”

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Posted 7 months ago

Posted 6 months ago

“Good the beset”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 6 months ago

Lexham Insurance is rated 4.3 based on 5,096 reviews