Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,888 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice service”

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Posted 3 months ago

That's great to hear, thanks for the review!

Posted 3 months ago

“Very easy to do on internet very happy”

Lexham Insurance 5 star review on 17th February 2025

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Posted 3 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 3 months ago

“Very friendly team good service”

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Posted 3 months ago

That's great to hear, thanks for the review!

Posted 3 months ago

“Lexham insurance one is best.”

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Posted 3 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 3 months ago

“Telephone conversation was good and informative”

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Posted 3 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 3 months ago

“Very fair quotes and very good to respond if you have any questions 5*****”

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Posted 3 months ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 3 months ago

“Its little bit costly”

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Posted 3 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 3 months ago

“Excellent”

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Posted 3 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 months ago

“I love lexham insurance because cheapest insurance”

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Posted 3 months ago

That's great to hear, thanks for the review!

Posted 3 months ago

“Insurance product ok but telephone contact very difficult and app limited. First person I spoke to had phone issue their end so after the usual 10 min chat on 'terms and conditions' we got cut off with no call back. Next day rang back better person amswered”

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Posted 3 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 3 months ago

“Good it's really nice and great full for all of”

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Posted 3 months ago

That's great to hear, thanks for the review!

Posted 3 months ago

“Got the quote on go compare , accepted great quote far cheaper than any other. Not a massive fan of the portal & uploading things but this is due to me not being very good at doing things like that , us oldies are out of our comfort zone, all in all very good”

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Posted 3 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 3 months ago

“No response at all, No helpful take ages to speak to someone on the phone wasting time just taken money from you that’s all”

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Posted 3 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 3 months ago

“Used Lexham a few times before, ok to deal with and staff friendly, as normal in this world now customers are pushed to use an online format, which is fine, but when you need to be able to speak to staff it always takes ages and not easy.”

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Posted 3 months ago

Hi there! Thanks for the review and the important feedback.

Posted 3 months ago

“Fantastic service”

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Posted 3 months ago

Thank you so much for the review!

Posted 3 months ago

“Good insurance services thanks”

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Posted 3 months ago

Thank you so much for the review!

Posted 3 months ago

“Tried to charge me over £1100 for something that cost £490 ended up paying somewhere between £600-£700 but they are cheap so I'll give them that”

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Posted 3 months ago

“Thank you very much lexham”

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Posted 3 months ago

Thank you so much for the review!

Posted 3 months ago

“Cheapest I could find, but nearly choked on my tea when i saw the breakdown of costs and lexham charged over £100 for admin!”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

Thank you so much for the review!

Posted 3 months ago

Lexham Insurance is rated 4.3 based on 4,888 reviews