Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

“Cheap and supports new riders”

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Posted 7 months ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 7 months ago

“Excellent service very easy”

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Posted 7 months ago

That's great to hear, thanks for the review!

Posted 7 months ago

“Very easy to set up and a good price, all good”

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Posted 7 months ago

Thanks for leaving us such a great review!

Posted 7 months ago

“Very good insurer have had no issues with Lexham”

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Posted 7 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 7 months ago

“Charged me too much”

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Posted 7 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 7 months ago

“Asking for payments of up to 780£ that were not listed anywhere when I signed up for policy”

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Posted 7 months ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 7 months ago

“it is very good”

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Posted 7 months ago

Thanks for leaving us a review!

Posted 7 months ago

“Trying to contact them is a nightmare. I have emailed, asked for numerous call backs and called so many times and the calls are never answered!!!”

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Posted 7 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 7 months ago

“I'm very pleased with the service I have received from Lexham Insurance. The price of my campervan insurance is competitive and they listed and took into account the fact that I now drive using hand controls.”

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Posted 7 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 7 months ago

“Lexham offers a simple and straightforward way to get insured. Highly recommend!”

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Posted 7 months ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 7 months ago

“Lexham insurance worker is good nicely contact”

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Posted 7 months ago

That's great to hear, thanks for the review!

Posted 7 months ago

“Really helpfull with everything with great prices”

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Posted 7 months ago

Thanks for leaving us such a great review!

Posted 7 months ago

“Where is my insurance?”

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Posted 7 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 7 months ago

“Thanks 😊”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“It took 1hour 51 minutes to renew my insurance of 15 years with you absolutely crazy”

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Posted 7 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 7 months ago

“Melhor seguro”

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Posted 7 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 7 months ago

“I had a bad experience with lexham insurance My bike has been hit by the car and they take 5 month and they said that they can't get a claim because no evidence After they get back the hired bike they not delivered my bike They are very careless and saying it will be delivered next week but they can't guarantee. The worst insurance company.”

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Posted 8 months ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 8 months ago

“Average service not good not bad”

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Posted 8 months ago

Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 8 months ago

“Absolute worst experience trying to get in contact with an operator. Been on hold for an hour and still ongoing. May take them 2 hours or longer to answer the phone”

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Posted 8 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 8 months ago

“Very helpful people are there :)”

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Posted 8 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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