Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.25

4.3 Rating 5,191 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Tell us how Lexham Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lexham Insurance 5 star review on 9th May 2025

Babikr Adam

Lexham Insurance 5 star review on 11th March 2025

Lea Jones

Lexham Insurance 5 star review on 17th February 2025

John Temple

Lexham Insurance 5 star review on 9th December 2024

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lexham the best forever 👌”

Helpful Report

Posted 1 year ago

That's great to hear, thanks for the review!

Posted 1 year ago

“am very happy with Lexham Insurance. Their customer service was excellent — they were polite, helpful, and answered all my questions clearly. The process was smooth and easy from start to finish, and I was kept informed at every step. The price was fair and competitive compared to others, which made me feel confident in my choice. Everything was processed quickly, and I received my documents without any problems. I would definitely recommend Lexham Insurance to anyone looking for good value and reliable service.”

Helpful Report

Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“My renewal was dealt with in a polte,patient, and professional manner as I have come to expect. Aperfect example of customer service.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“WHN was very helpful confident spoke perfect”

Helpful Report

Posted 1 year ago

We are glad you’ve had a great experience, thanks for the review!

Posted 1 year ago

“Better than all the rest 5 stars from me .”

Helpful Report

Posted 1 year ago

Thank you so much for the five star review!

Posted 1 year ago

“Very competitive price for bike insurance and good website and correspondence”

Helpful Report

Posted 1 year ago

Thank you so much for the review Jake!

Posted 1 year ago

“I never felt rushed , the advisors were helpfull and always explained any question i asked , great team i am pleased with lexham ..”

Helpful Report

Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Very competitive and easy renewal process”

Helpful Report

Posted 1 year ago

We are glad you’ve had a great experience, thanks for the review!

Posted 1 year ago

“I called in to cancel a motorcycle policy that had been taken out on the same day but would not come into effect until the 9th of September. Although the time spent in the call queue was oh so long, my patience was amply rewarded when assisted by Jenna (call agent in cancellations department). She was professional,non judgemental and fully explained the cancellation procedure and ETA of completion. Very impressed.”

Helpful Report

Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Easy to get insured, without speaking to a person. Straight forward and decent price”

Helpful Report

Posted 1 year ago

Hi George, Thank you so much for the review!

Posted 1 year ago

“The worst company I have ever dealt with. Impossible to contact them constantly broken web site no ph pick up. then after 3 years service I changed my bike to half the engine size and they wanted an extra £900..TOTAL RIP OFF MERCHANTS WHO DO NOT CARE ABOUT CUSTOMER”

Helpful Report

Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 1 year ago

“Very good, all the questions were sorted”

Helpful Report

Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Lexham insurance It’s the best insurance company”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“As all insurance companies show nothing but greed by taking money from people but when they fall on bad times or in my case couldn’t work due to illness they take the law into their own hands & make it diffi’”

Helpful Report

Posted 1 year ago

“Good the beset”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Very helpful on the he phone, efficient and best value too”

Helpful Report

Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Again,45mins to speak to someone who then can't deal with your renewal,asked for a convenient call back time only for you to get the time and date wrong,every year I ask why you can't renew a multi bike policy online and the answer is always "it's something we are going to look into", I don't want to leave this company but may have to next year, sorry.”

Helpful Report

Posted 1 year ago

Hi there, thankyou for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

“Amazing help nice insurance company reasonable price”

Helpful Report

Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Very good service I like”

Helpful Report

Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“The service was very good”

Helpful Report

Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

Lexham Insurance is rated 4.3 based on 5,191 reviews