Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

“Great insurance service”

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Posted 10 months ago

That's great to hear, thanks for the review!

Posted 10 months ago

“Good easy use...”

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Posted 10 months ago

Thanks for leaving us a review!

Posted 10 months ago

“Good service”

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Posted 10 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 10 months ago

“Very good”

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Posted 10 months ago

Thanks for leaving us a review!

Posted 10 months ago

“Very good and helpful service”

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Posted 10 months ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 10 months ago

“Renewing my insurance was very easy and clear about pricing and T&C's”

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Posted 10 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 10 months ago

“Got a good price, but the down side, was been on hold for 45 minits, then taking another 45 to answer questions to complet insurance. Iwas asked to call back a few days later on a number i was given to speak about something, but gave up after been on hold for 20 minits.”

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Posted 10 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 10 months ago

“Getting quotes was okay, but after paying for my insurance and getting that all sorted I still haven’t received any form of contact back even when I called up to ask about the documents that wasn’t sent to me”

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Posted 10 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 10 months ago

“To understand my point, and to help me renew the insurance was a surprise…Thx. Lexham Insurance 🤩”

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Posted 10 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 10 months ago

“in the UK best motor insurance company”

Lexham Insurance 5 star review on 9th May 2025

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Posted 10 months ago

That's great to hear, thanks for the review!

Posted 10 months ago

“Had been insured by other Company for nine years and they decided to not insure my vehicle any more contacted Lexham and they said yes straight away with out any hassle than k you very much too Lexham”

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Posted 10 months ago

That's great to hear, thanks for the review!

Posted 10 months ago

“Good good good”

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Posted 10 months ago

Thanks for leaving us such a great review!

Posted 10 months ago

“Lexham Insurance has been great since I got it. I’m a young moterbike rider and finding good prices for insurance is hard now adays. not only did Lexham give me a fair price but it’s easy to navigate and collocate too.”

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Posted 10 months ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 10 months ago

“Very good 👍”

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Posted 10 months ago

Thanks for leaving us a review!

Posted 10 months ago

“Still currently waiting for a phinecall back on what steps are happening next about my claim made on tuesday 6th may”

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Posted 10 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 10 months ago

“Cheap and easy bike insurance and Lexham are very helpful in the process to purchase insurance”

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Posted 10 months ago

Thanks for leaving us such a great review!

Posted 10 months ago

“I have had insurance for 4 years. And I have 4 years of NCB. Every year I pay the same amount or a little more. I never understood why.”

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Posted 10 months ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance

Posted 10 months ago

“Really easy to deal with.”

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Posted 10 months ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 10 months ago

“I called the customer service, it took me more than 45 mins waiting on the line. At the same time I left my number to receive a call back. They called me after 1 week. The good thing is the decent prices”

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Posted 10 months ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 10 months ago

“Terrible customer service on hold for over four hours in total over two days and still waiting absolutely terrible terrible customer service”

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Posted 10 months ago

Hi there, Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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