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Lexham Insurance Reviews

4.3 Rating 4,888 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,888 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Hassaballa Annur
Verified Buyer
“Nice,and Easy way.”
Helpful Report
Posted 5 months ago
That's great to hear, thanks for the review!
Posted 5 months ago
Mursalin Hasankhel
Verified Buyer
“hello, hope you well it's very easy process to get qouts. really appreciate thanks”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 5 months ago
Kevin Gilbey
Verified Buyer
“The application process was really fast and easy to complete, prices are reasonable. Getting in touch with them was easy and a lot faster than others.”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us a great review! We really appreciate it.
Posted 5 months ago
Adam Adinza
Verified Buyer
“Berry good”
Helpful Report
Posted 5 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 5 months ago
Dauberto Dos Santos
Verified Buyer
“Very good”
Helpful Report
Posted 5 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 5 months ago
Gabriel Gomes Goncalves
Verified Buyer
“Excellent platform, very easy to use and not to mention the excellent service you have... everything I needed to solve, Lexham did not measure efforts and has already solved my problem!”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
HUSSEIN DARWISH
Verified Buyer
“Nice company, thank you,”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Aucione Silva
Verified Buyer
“A company that is committed to the work it does, excellent service, easy access, and qualified professionals!”
Helpful Report
Posted 5 months ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 5 months ago
Clive Jones
Verified Buyer
“Great service and app makes things so simple”
Helpful Report
Posted 5 months ago
That's great to hear, thanks for the review!
Posted 5 months ago
Boussaoula Lachguer Elbachra
Verified Buyer
“Very good”
Helpful Report
Posted 5 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 5 months ago
Anonymous
Verified Buyer
“Good company”
Helpful Report
Posted 5 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 5 months ago
Az
Unverified Reviewer
“Worst insurance 😖literally takes your money and tries to find something and cancels it 😐”
Helpful Report
Posted 5 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance
Posted 5 months ago
Kaua R P Junqueira
Verified Buyer
“Really good insurance”
Helpful Report
Posted 5 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 5 months ago
Steven Carr
Verified Buyer
“Not happy at all with any aspect I feel robbed to be honest and I will be spreading word .. Lexham will take your money and try cancel days before a payment is due and then try convincing you to cancel after that direct debit comes out”
Helpful Report
Posted 5 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance
Posted 5 months ago
JANI
Unverified Reviewer
“A friend of mine recently had a troubling experience with Lexham Insurance. Their customer service representative, Saim, allegedly told my friend they must close their food delivery account to avoid the cancellation of their third-party social insurance policy. This seems suspicious, so we reviewed the policy terms, but there was no mention of such a requirement. Furthermore, there appears to be no legal basis for this demand. To make matters worse, after raising concerns and asking for clarification, Lexham has completely stopped responding to his calls. This avoidance feels like an attempt to dodge accountability, which is highly unprofessional. Ignoring customers only serves to erode trust and credibility. If this request is legitimate, Lexham must provide clear evidence from their policy terms or legal justification for their actions. If not, they need to immediately reverse the policy cancellation or refund my friend’s money in full. Consumers deserve fairness, transparency, and respect—not to be left chasing answers while their livelihood is at stake. Lexham, you cannot treat your customers like this and expect to escape accountability. Either resolve this matter properly, or be prepared to face legal action or other formal consequences.”
Helpful Report
Posted 5 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance
Posted 5 months ago
Anonymous
Verified Reviewer
“Absolutely shocking insurance company they will randomly cancel ur policy when they feel like it then chase u for money they are even saying my partner owes money from a date and year that she never even had a bike or cbt”
Helpful Report
Posted 5 months ago
Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards Lexham Insurance
Posted 5 months ago
Mick Dring
Verified Reviewer
“After returning back to motorcycling with a gap of 5years I was shocked by the increased insurance rates Lexham was the best I could find Thank you Lexham”
Helpful Report
Posted 5 months ago
Cheers for taking the time to leave us important feedback, and for the positive review!
Posted 5 months ago
Anonymous
Unverified Reviewer
“Found Lexham ins on a compare website, by far the cheapest. Downloaded their app and uploaded requested proof of details And found my policy set up all ready. Whole experience was hassle free.”
Helpful Report
Posted 5 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 5 months ago
Marc Wildridge
Verified Buyer
“I applied for insurance for my motorcycle. I then decided to cancel within the 14 day cooling off period. I tried calling and was told the cancellation department could call back, it could be in 2 to 3 days! I then emailed my cancellation. This has now taken nearly two weeks. Out of the £141 I paid as a deposit, I was told I would get a refund of £12.40 even though I cancelled two days after starting. Lexham can keep it! Would I recommend Lexhams! Not a chance.”
Helpful Report
Posted 5 months ago
Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance
Posted 5 months ago
Anonymous
Verified Buyer
“Very good”
Helpful Report
Posted 6 months ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 6 months ago
Lexham Insurance is rated 4.3 based on 4,888 reviews
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