Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.25

“Asking for payments of up to 780£ that were not listed anywhere when I signed up for policy”

Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards Lexham Insurance

Posted 1 year ago

“it is very good”

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Posted 1 year ago

Thanks for leaving us a review!

Posted 1 year ago

“Trying to contact them is a nightmare. I have emailed, asked for numerous call backs and called so many times and the calls are never answered!!!”

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Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“I'm very pleased with the service I have received from Lexham Insurance. The price of my campervan insurance is competitive and they listed and took into account the fact that I now drive using hand controls.”

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Posted 1 year ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 1 year ago

“Lexham offers a simple and straightforward way to get insured. Highly recommend!”

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Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 year ago

“Lexham insurance worker is good nicely contact”

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Posted 1 year ago

That's great to hear, thanks for the review!

Posted 1 year ago

“Really helpfull with everything with great prices”

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Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Where is my insurance?”

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Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Thanks 😊”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“It took 1hour 51 minutes to renew my insurance of 15 years with you absolutely crazy”

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Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Melhor seguro”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“I had a bad experience with lexham insurance My bike has been hit by the car and they take 5 month and they said that they can't get a claim because no evidence After they get back the hired bike they not delivered my bike They are very careless and saying it will be delivered next week but they can't guarantee. The worst insurance company.”

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Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 year ago

“Average service not good not bad”

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Posted 1 year ago

Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance

Posted 1 year ago

“Absolute worst experience trying to get in contact with an operator. Been on hold for an hour and still ongoing. May take them 2 hours or longer to answer the phone”

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Posted 1 year ago

Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Very helpful people are there :)”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Very good very good my friend have good day”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it

Posted 1 year ago

“As a first-time rider with a full motorcycle license, I struggled to find an insurer willing to cover me—many companies outright denied me or quoted absurd prices. Lexham Insurance UK was the only provider that gave me a fair and realistic option. Their team understood my situation and offered a policy that balanced affordability with decent coverage. The process was straightforward, and I appreciated their transparency—no hidden fees or confusing terms. While premiums for new riders are naturally higher, Lexham’s quote was still reasonable compared to the few alternatives I had. Their customer service was also patient in explaining everything, which put me at ease as a beginner. If you’re a new motorcyclist struggling to get insured, I’d highly recommend Lexham. They actually give you a chance when others won’t. Pros: ✔ Willing to insure first-time riders ✔ Fair pricing compared to competitors ✔ Helpful and clear customer service Cons: ✔ New rider premiums are still costly (but that’s expected)”

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Posted 1 year ago

Cheers for taking the time to leave us important feedback, and for the positive review!

Posted 1 year ago

“So far so good, half the price to insure my campervan compared to standard van insurance. Contents included can't complain happy customer.”

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Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“Are you satisfied with Lexham Insurance? Thanks very mych”

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Posted 1 year ago

Thanks for leaving us such a great review!

Posted 1 year ago

“My opinion is that renewal’s fee of £65 compared to value of insurance £202 is way too high and is the way to hide real insurance costs when it shows on any website that compares different insurers. In my opinion it would have been more clear if like with any other insurance company that I was looking online there is only one amount that is payable as insurance costs, otherwise it’s a little misleading.”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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