Cheap, but that is all. If you feel that you need to make changes after buying online, good luck. Multiple calls later ranging from 30 minutes to 60 minutes+ and the calls drop out. They then call back after cutting you off, then don't speak and cut you off, especially after 16:30hrs. Quite strange 🤔 I emailed to cancel under cooling off at 10am, and they didn't respond for a whole day, in fact I'm stil waiting. Meanwhile they earn a bit more each day, and get you beyond the magic cooling off period. Maybe it's all an unfortunate coincidence, but not good nevertheless.