My son who was 19 years old at the time took out insurance on his 125 scooter and then decided he didn't feel safe on the road and sold it, so the insurance was cancelled. A cancellation fee was issued. So I informed Lexham of the situation and they said that it was actually a loan, we don't recall seeing a loan we do recall seeing a quote for vehicle insurance, and I'm sure when you take out a loan your not offered the opportunity to cancel. So it was paid off as we were concerned that if we cancelled the direct debit, this would affect his credit rating. As far as I'm concerned this is another large greedy company playing the system and the government allows this as its all taxed.