Not impressed with the call charges for your 0845 6035310 number when we bought 2 months cover. Call charges were £11.23 plus VAT. Absolute disgrace, especially as there was no mention of the high costs. I hope that this can be refunded. Shocking. I’ve found the OfCom statement on calls to NTS numbers(like your 0845 one) follow the link here: you are breaking the guidelines but not declaring that this is an expensive number to call:https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2015/call-charges-clearer-from-wednesday
7 years ago
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