I have been with Lexham insurance for a year. When my insurance was due for renewal I had a call with one of the representatives to make a few changes to my policy and he assured me that it will be automatically renewed. Few weeks after the renewal due date I have noticed that no money had been taken from my bank account. I called them and was told that my insurance hasn’t been renewed and that a new quote was £70 more. When I asked for a reason why it hasn’t been renewed on time I was told that someone has probably overlooked it. They agreed to waver the admin fees but I sill had to pay £50 more for my insurance due to somebody else’s mistake. So not only I was driving without insurance for 10 days I also ended up paying more for it. The response from the company was: “There is nothing more we can do for you. Take it leave it. “. Very disappointed