I cannot complain with the price I was quoted and have accepted from Lexham. Ultimately, that is why I have decided to stay with them. However I had a grievance which I have had to suck up. They first quoted me for a 125cc bike but when the papers came through, it stated that it was for a 50cc bike. So of course when I phoned to correct it, the premium goes up. I disputed how they could have got this wrong since I only ever stated that the bike was 125cc, but they claim that neither myself or the advisor stated the cc on the bike during the call when I purchased the policy, so by my stating that it was air-cooled they "assumed" it was 50cc. How can they insure a bike and not make absolutely sure of the details?? i.e. ask clearly "WHAT IS THE ENGINE CAPACITY OF THE VEHICLE"?? rather than assume everything from what I entered in the online quote process. I therefore felt this was a deliberate exploitation of a new rider who was then left with no choice but to pay the higher premium than I was originally quoted. Only the terrible reviews and less competitive quotes of other companies led me to stay with Lexham.