The first guy I talked to was very friendly and knew all about the bike I wanted to insure. We ran through all the details and was quoted £252, a good price, so I told him I'll call back after I cancel my excising insurance. Twenty minutes later (after cancelling the other insurance) I called back and quoted the reference number, unfortunately it was another guy I talked to (who wasn't so friendly) and for some strange reason I had to run through all my details again, but this time the price had jumped up from £252 to £268 without any explanation. Will probably go else where next year. Sad