The young lady though polite was longwinded and read out most of the information in the letter you had already sent which apart from being tedious seemed like a deliberate attempt to prolong the call for profit. Also I didn't appreciate the telesales attempts during the call. More procrastination which reminded me of the bad old days of PPI. All in all a dissapointing experience for your employee and your customer.
10 years ago
Lexham Insurance has a
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