quick and simple.
one suggestion - you sent me a written renewal quote containing many of the T+C's, so when you call me to see if I wanted to renew, which I did, rather than have to go thru the long process of you readings out the T+C's, why cant there be a simple question where you ask if Ive read them, I say yes, ....job done! Saves about 10mins?
10 years ago
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