Outstanding customer service from Olivia! This representative went above and beyond, rectifying a poor experience I had previously had with a different representative. Olivia was extremely professional and worked with me to clearly understand my Insurance requirements and provided me with a quote. I was very happy with the customer experience and would give her 5*s. My review gives 4 because of my poor experience yesterday with Lexham where I did not receive call backs on two occasions and was told I would have fees to pay that ended up not being needed. Thank you Olivia for your help!