The online chat was very good and the informative given helped in making my decision. I did feel a table of this type would have come with a free accessory pack and especially a cover of some description ?? The delivery company did a great job of fitting me in quickly and the table came exactly when promised. it was installed very quickly and in hindsight too quickly... as I was away this weekend so I didn't get a chance to try it until yesterday. I played several games yesterday and it was very evident that the table was not very level and needed to be further adjusted by myself and a friend. I was expecting a perfect set-up of the table I'm so somewhat disappointed with that point. Looking forward to an email or a call 07909 520668