If I could give less than 1 star, I would. An absolute trash company. After I approved a design proof they sent me, the final product came back MUCH later than promised with a completely different sizing. When I asked them to remake it to what the approved proof was, they said, "it is possible that the dimensions can change for an order in between digitization and the proof." This was followed by a disingenuous apology and an offer for 15% off my next hat.
Run, don't walk, away from this terribly run company.