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Paula Sicard
My package was split in two by the company. I am waiting for the second delivery one and the first one took a month and a half to arrive. I made a review and a complaint about the situation. The company replied very quick telling me that they are dealing with the situation and offered a generous refund for all the inconveniences. I am glad that customer service is taking care and answering the reviews. Hopefully everything goes as promised and of course, if I really receive what I have been told, I would remain as client. I of course would advise the company a more transparent tracking system and a more accurate calculation for the delivery times, which would save many inconveniences.
4 years ago
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LightInTheBox has a 3.8 average rating from 9,181 reviews