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LightInTheBox Reviews

3.8 Rating 9,181 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,181 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
I have always had great service from this company, and items i can not find elsewhere,, and the prices are amazing,, thank you all at Light in the Box
Helpful Report
Posted 4 days ago
You won't regret purchasing from this company, quality clothing at affordable prices and smart looking also.
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Posted 4 days ago
very stylish and quick delivery i recommend
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Posted 4 days ago
Great communication throughout, summer shirts good values for money and look the part.
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Posted 4 days ago
I received my Polo shirts in a very short time and they are of excellent quality especially for the price, high street shops can not compete with LightinTheBox.
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Posted 4 days ago
Good quality clothing and fashionable styles.fast delivery.
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Posted 1 week ago
Brilliant products lovely designs and patterns many of these products you wont find on the high street. Love light in the box's product very well made and very reasonable prices.
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Posted 1 week ago
I received my 2 polo shirts within the timescale Very pleased with the quality and design It's great to see such an array of wonderful designs on the clothing Brings a bit of colour and fun to wearing them I have already ordered 4 more shirts now I'm happy with the quality Can't wait for them to arrive
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Posted 1 week ago
Great service, ordered product kept me informend when it was shipping/arriving all good Happy with the whole process.
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Posted 1 week ago
Excellent service and brilliant value for money. Quality clothing that is superb 👏
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Posted 1 week ago
Good value
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Posted 2 weeks ago
Great customer service,which is at the heart of any good business!
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Posted 2 weeks ago
EXCELLENT BAG, QUICK ON DELIVERY VERY SATISFIED THANK YOU
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Posted 3 weeks ago
I bought a couple of T-Shirts and the quality and the way they fitted (am a big guy so had extra large) fitted well and looked great on me and "not a fat guy in a funny shirt". It was so good i went on and bought another 6 t-shirts that i will wear on holiday but great for everyday wear. Do yourself a favour and get yourself a few T-shirts for the price its quality, you know you deserve it and in the future let me just say, "Your very welcome" Azam Khan Happy guy in Glasgow, UK.
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Posted 3 weeks ago
great value and style it arrives on time and makes you look fine.
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Posted 3 weeks ago
Seems to be a simple process placing an order and very likely to order from you again.
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Posted 1 month ago
Ordered my T-Shirt online, had it in less than a fortnight, delighted with the shirt, great quality material and a perfect fit, Could not recommend this company highly enough.
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Posted 1 month ago
I liked the way that your company provided updates on the journey of my goods thanks again for a great service
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Posted 1 month ago
Very good service
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Posted 1 month ago
Great company to do business with ,Items shipped straight away and tracking provided , Then send you a message did you get items posted to you . Other companies need to follow their high standard of service
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Posted 1 month ago
LightInTheBox is rated 3.8 based on 9,181 reviews