LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,181 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always had great service from this company, and items i can not find elsewhere,, and the prices are amazing,, thank you all at Light in the Box”

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Posted 4 days ago

“You won't regret purchasing from this company, quality clothing at affordable prices and smart looking also.”

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Posted 4 days ago

“very stylish and quick delivery i recommend”

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Posted 4 days ago

“Great communication throughout, summer shirts good values for money and look the part.”

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Posted 4 days ago

“I received my Polo shirts in a very short time and they are of excellent quality especially for the price, high street shops can not compete with LightinTheBox.”

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Posted 4 days ago

“Good quality clothing and fashionable styles.fast delivery.”

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Posted 1 week ago

“Brilliant products lovely designs and patterns many of these products you wont find on the high street. Love light in the box's product very well made and very reasonable prices.”

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Posted 1 week ago

“I received my 2 polo shirts within the timescale Very pleased with the quality and design It's great to see such an array of wonderful designs on the clothing Brings a bit of colour and fun to wearing them I have already ordered 4 more shirts now I'm happy with the quality Can't wait for them to arrive”

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Posted 1 week ago

“Great service, ordered product kept me informend when it was shipping/arriving all good Happy with the whole process.”

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Posted 1 week ago

“Excellent service and brilliant value for money. Quality clothing that is superb 👏”

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Posted 1 week ago

“Good value”

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Posted 2 weeks ago

“Great customer service,which is at the heart of any good business!”

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Posted 2 weeks ago

“EXCELLENT BAG, QUICK ON DELIVERY VERY SATISFIED THANK YOU”

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Posted 3 weeks ago

“I bought a couple of T-Shirts and the quality and the way they fitted (am a big guy so had extra large) fitted well and looked great on me and "not a fat guy in a funny shirt". It was so good i went on and bought another 6 t-shirts that i will wear on holiday but great for everyday wear. Do yourself a favour and get yourself a few T-shirts for the price its quality, you know you deserve it and in the future let me just say, "Your very welcome" Azam Khan Happy guy in Glasgow, UK.”

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Posted 3 weeks ago

“great value and style it arrives on time and makes you look fine.”

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Posted 3 weeks ago

“Seems to be a simple process placing an order and very likely to order from you again.”

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Posted 1 month ago

“Ordered my T-Shirt online, had it in less than a fortnight, delighted with the shirt, great quality material and a perfect fit, Could not recommend this company highly enough.”

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Posted 1 month ago

“I liked the way that your company provided updates on the journey of my goods thanks again for a great service”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Great company to do business with ,Items shipped straight away and tracking provided , Then send you a message did you get items posted to you . Other companies need to follow their high standard of service”

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Posted 1 month ago

LightInTheBox is rated 3.8 based on 9,181 reviews