DO NOT BUY FROM THIS COMPANY!! This company makes it intentionally hard and frustrating (if not imposdible!) to return products for a full refund...you first have to figure out how to begin a refund (you have to start a "ticket"), then you have to take a photo but they limit the format (must be a jpg and no greater than 2 mbs in size), then they offer you a 50 % credit or a 40% refund (and you keep the product)...IF you still persist and request a FULL REFUND of your money, then you must return the item to China, not to the address in New York that it was shipped from...as you can imagine, at that point I have given up and will go back and request a 40% monetary refund. DO NOT BUY FROM THIS COMPANY! LESSON LEARNED!