The product received was of poor quality and different to the one featured on the website. The neckline is ragged and uneven. The sleeves are short, not long. The length is different (the product that arrived is too short). The pattern on the sweater is not the same and the colour is very different. The product illustration on the website was a complete misrepresentation. The return process was difficult and expensive. At one stage I was offered a refund of AUD3 or a "reward" of AUD9 if I ordered something else from their website if I didn't want to return to China. I WOULD NOT RECOMMEND THIS COMPANY TO ANYBODY. BEWARE!