Tried LightInTheBox for clothes for a trip last May, 2021. Could not use most of the items due to poor quality. Biggest complaint was use of cheap fabric, comparable to Halloween costume fabric, and other quality issues. Communicated dissatisfaction to customer service. Received two replies dissuading me from returning, and suggesting I should instead try selling the items on my own or giving the items to charity. I chose to return, despite the $75 shipping charge back to China, for a net refund of $75. I followed their instructions precisely. Weeks, then months passed - no credit. I attempted communicating via their website to no avail. In December, I sent an email to the same contact from May, which was answered with "ticket closed/couldn't receive incoming messages...Sincerely System Notification." Today, 10 months later, that packaged was returned to me :( Wow!... Nope. I do not recommend use of this online retailer.