Excellent service, the men's "T" shirt and polar shirt range I purchased were of good quality, washes okay, I did not see the need to purchase the insurance, I have made 4 separate purchases and the delivery to my UK address was excellent and problem free on all 4 occasions. The only niggle was one of the polar shirts was ordered as a size 4xl, but was a bit tight around the belly, it was more a small size 3xl, as it was only £10, it was not worth sending it back as the quality was good and I can wear it around the house, I have since ordered a size 5xl and at £10 you cannot go far wrong