I ordered 4 items which arrived much faster than I had expected,m the lead time given was around 10 - 12 weeks but it,in fact, arrived within 3 - 4 weeks, I wasn't expecting the best quality, fit or description, but this too wasn't the worst. 2 of the items fitted beautifully, the other 2 were only slightly over my size but I had ordered a larger size. I wanted to return 2 of the items because 1 wasn't of good workmanship it was slightly lopsided and I didn't like it, the other wasn't as the photo, close but not quite the same. I went through the appropriate method to get the 2 items returned and was offered a 50% credit refund if I kept them. It was easier to keep the credit because I was ordering more goods anyway than going through the hassle of returning the goods and waiting for postage refund as well as goods refund. Overall they dealt with my order and return issue very well and were very quick to respond to each issue/query. For the price of goods I am very happy with this company and have placed my 2nd order.