I'm not sure if I was just stroked with luck compared to others, but my jacket arrived perfect within the 4-8 working days it said it would, and the quality is great, I love it (it even comes with a nice little inside pocket, which is always a plus!) I was originally going to give it 4 stars, the only issue I could think of would be that I couldn't track the package whilst it was being delivered (although I am willing to forgive some glitches like that), but seeing as the amount of negative reviews that this website gets, I thought it deserved a full 5-star just to help boost its reputation, since from my experience, I am very satisfied with the product and the time it took to arrive, and I know I'll definitely be using this website again if I find anything I like in the future :)