I love your gorgeous lights, and when I phone, the ladies I have spoken to are really nice, helpful and polite. I would loved to have given you a higher rating, but I have been let down. I ordered some lights, 3 star lights, and a love heart light. The suction cups which are included with the star lights were missing. I phoned, and was told that other people have experienced the same problem, and they would be sent out to me. I have not received them, and called yesterday 21st December, 2015, to be told that there is no record on the system of my conversation, and although you can send some out, I will not receive them for Christmas. Due to the time of year, everywhere have sold out, so I will have to use sticky tape to put them up - not very pleasing to the eye. Very disappointed indeed.