It took quite a while for the order to arrive and when it did the wire was so tangled and took us a while to very carefully untangle the knotted wire, only to find that one of the sets of lights were actually broken! the wire had a been cut/snapped which meant that half the lights on the length didn't work. I didn't complain or ask for another set to replace them because it was Christmas and quite frankly I had enough on my plate... Plus it was easier for my husband to fix them. I do however find the fact that this happened quite poor. Other than that the lights are quite pretty and good value for money Thanks x