I ordered a selection of portable lights for a festival I am going to, and thank the lord I ordered in plenty of time. The delivery company used (Hermes) is awful. On day one they popped a note through my door to say they couldn't deliver (the box was too big) but left no forwarding number, no notes on how to get in touch to re-arrange delivery, or even who the parcel was for/from. It was literally a note with a tick in the box that said 'Can't deliver'. I didn't even realise it was for this parcel to begin with. This happened for 3 days in a row, with the last note ticking the box that said 'returned to sender'. Again no contact details, no reference number, no name. I tried to contact Hermes, but there are no contact details on their website and as I had no reference number I couldn't fill in a form, so I contacted Light4Fun as I had guessed by this point that this was the parcel I was waiting for. The people in the office were lovely, and offered to re-arrange delivery to another address, and to refund the charge. So I waited patiently for the promised delivery. Surprise Surprise it didn't come. I contacted Lights4fun again, who again were lovely and organised next day delivery for me with a different company. I now have my lights. So in summery - Lights4Fun are lovely, but choose an option that doesn't include delivery by Hermes. I have seen a lot of complaints online about this company that match my experience.