I bought fairy lights for my daughter two years ago and the plug recently broke. I phoned up to see if they offer replacement plugs, and they said that normally they did, but my particular plug was not being made any more. So they immediately offered to replace all my lights with a new plug free of charge, and I got them the next day! The lady I spoke to on the phone was very friendly and helpful. And I was very impressed with the service. I will definitely shop with this company again.
6 years ago
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