Clothing arrived timely but was poor quality. I paid $11.92 to return it, 1/3rd the amount of the cost of the dress! I was disturbed to learn Liligal reduced the refund. Though it wasn't by much ($2.39), there was no clear reason for the reduction. Bottom line, I have no merchandise to show for $14.31 invested to try their product. This is NOT good customer service. There is no person to talk with about this, so I'm left to write a poor review. I will unsubscribe and tell all my friends and associate to avoid this company at all costs! -- Unhappy EX-customer